ESI Benefit Educator/ Travel (Onsite)

Spectraforce Technologies; Hartford (CT); On-site; USD 28,000 - 41,000; Full time

Job summary

Spectraforce Technologies is seeking an ESI Benefit Educator to support client benefit fairs and events in Boston, Hartford, and other on-site locations. This on-call role suits individuals who enjoy face-to-face interaction and representing a trusted pharmacy benefit services manager brand.

Responsibilities include informing attendees about pharmacy benefits, answering high-level questions, and guiding them to resources.

Qualifications

• Strong verbal communication and interpersonal skills required.
• Comfort engaging individuals one-on-one and in small groups.
• Professional presence in client-facing environments.
• Customer service or public-facing experience preferred.
• Familiarity with benefits or insurance information is a plus.

Responsibilities

• Deliver positive, informed member experiences by supporting individuals at client benefit fairs and events.
• Increase benefits awareness and engagement through proactive, professional attendee interactions.
• Build trust and confidence by answering high level pharmacy benefit questions and connecting attendees to appropriate resources.
• Support consistent, high quality event execution by sharing educational and promotional materials.
• Contribute to continuous improvement by completing required post event feedback.
• Attend an annual training to build foundational knowledge of the organization, industry, and educator role.
• Participate in a 30-minute - 1-hour account specific training session with the account team at least 48 hours prior to each assigned benefit fair.
• This training covers client specific plan details and key talking points to ensure educators feel prepared and supported.
• Professional attire and demeanor required at all events.

Skills

Verbal communication

Interpersonal skills

Professional presence

Customer service experience

Benefits knowledge

Education

High School Diploma or GED

Job description

Position Title: ESI Benefit Educator

Work Location:

• Boston, MA
• Chatham, MA
• Hartford, CT
• New Haven, CT
• Providence, RI
• Concord, NH

Assignment Duration: 4+ Months

Work Schedule: No guaranteed hours - this position is on an as-needed basis.

Position Summary: Client is seeking professional, engaging Benefit Educators to support client benefit fairs and events. This on call role is ideal for individuals who enjoy face to face interaction and are comfortable representing a trusted pharmacy benefit services manager brand in public, client facing environments. Benefit Educators serve as a knowledgeable, approachable presence at benefit fairs, helping individuals understand their pharmacy benefits, answer high level questions, and access appropriate resources.

Responsibilities

• Deliver positive, informed member experiences by supporting individuals at client benefit fairs and events
• Increase benefits awareness and engagement through proactive, professional attendee interactions
• Build trust and confidence by answering high level pharmacy benefit questions and connecting attendees to appropriate resources
• Support consistent, high quality event execution by sharing educational and promotional materials
• Contribute to continuous improvement by completing required post event feedback
• Attend an annual training to build foundational knowledge of the organization, industry, and educator role
• Participate in a 30-minute - 1-hour account specific training session with the account team at least 48 hours prior to each assigned benefit fair
• This training covers client specific plan details and key talking points to ensure educators feel prepared and supported
• Professional attire and demeaner required at all events

Additional Information

• Training will be provided to ensure that you are well prepared to answer client questions.
• This is a contingent role with no guaranteed hours; work will be available on an as-needed basis.

Skills

• Strong verbal communication and interpersonal skills
• Comfort engaging individuals one on one and in small group settings
• Professional presence in client facing environments
• Customer service or public facing experience preferred
• Familiarity with benefits or insurance information is a plus

Education: High School Diploma or GED required