ESI Benefit Educator

Spectraforce Technologies; St. Louis (MO); On-site; USD 27,552 - 48,216; Part time

Job summary

Spectraforce Technologies seeks an ESI Benefit Educator to support client benefit fairs and events. This on-call role involves engaging attendees, sharing information, and connecting people to resources.

You will represent a trusted pharmacy benefit services manager brand in public settings and must be comfortable in client-facing environments. Ideal candidates enjoy face-to-face interactions, have strong communication skills, and can adapt to event-based scheduling with transportation ability

Qualifications

• Strong verbal communication and interpersonal skills.
• Comfort engaging individuals one on one and in small groups.
• Professional presence in client facing environments.
• Customer service or public facing experience preferred.
• Familiarity with benefits or insurance information is a plus.

Responsibilities

• Deliver positive, informed member experiences at client benefit fairs and events.
• Increase awareness and engagement through proactive attendee interactions.
• Answer high level pharmacy benefit questions and connect attendees to resources.
• Support consistent event execution by sharing educational and promotional materials.
• Complete required post event feedback for continuous improvement.
• Attend annual training to build knowledge of the organization and educator role.
• Participate in pre-event training sessions with the account team.

Skills

Verbal communication

Public speaking

Customer service experience

Professional presence

Interpersonal skills

Job description

Position Title: ESI Benefit Educator

Work Location: Multiple locations (Atlanta GA, Savannah GA, Macon GA, Augusta GA, Greenville SC, Charleston SC, Jacksonville FL, Sarasota FL, Miami FL) + 180-mile radius

Assignment Duration: 06 Months

Work Arrangement: Onsite (client benefit fairs and events)

Position Summary:

Client is seeking professional, engaging Benefit Educators to support client benefit fairs and events. This on call role is ideal for individuals who enjoy face to face interaction and are comfortable representing a trusted pharmacy benefit services manager brand in public, client facing environments.

Background & Context:

This is an on-call contingent role supporting our organization's pharmacy benefit events with no guaranteed hours. Work is offered based on client needs and event volume. Candidates must live within a 180-mile radius of listed locations and have reliable transportation.

Key Responsibilities:

• Deliver positive, informed member experiences by supporting individuals at client benefit fairs and events
• Increase benefits awareness and engagement through proactive, professional attendee interactions
• Build trust and confidence by answering high level pharmacy benefit questions and connecting attendees to appropriate resources
• Support consistent, high quality event execution by sharing educational and promotional materials
• Contribute to continuous improvement by completing required post event feedback
• Attend an annual training to build foundational knowledge of the organization, industry, and educator role
• Participate in a 30-minute - 1-hour account specific training session with the account team at least 48 hours prior to each assigned benefit fair
• Professional attire and demeanor required at all events

Qualification & Experience:

• Strong verbal communication and interpersonal skills
• Comfort engaging individuals one on one and in small group settings
• Professional presence in client facing environments
• Customer service or public facing experience preferred
• Familiarity with benefits or insurance information is a plus

Working Conditions & Physical Demands (If Applicable):

This position requires driving responsibilities. Candidates must have their own form of reliable transportation. This is a contingent role with no guaranteed hours.

Additional Information (If Applicable):

• This is an ESI Benefit Educator position - Health and Life licenses are NOT required.
• Training will be provided to ensure that you are well prepared to answer client questions.