ESI Benefit Educator

Spectraforce Technologies; Phoenix (AZ); On-site; USD 24,796 - 44,083; Full time

Job summary

Spectraforce Technologies is seeking an ESI Benefit Educator to support client benefit fairs and events in Phoenix, AZ and surrounding areas within a 180-mile radius. This on-call role has no guaranteed hours and requires reliable transportation.

The position is onsite at client events for 6-month assignment with scheduled trainings. Ideal candidates will have strong verbal communication skills, professional presence in client-facing environments, and comfort engaging individuals one-on-one or

Qualifications

• Strong verbal communication and interpersonal skills.
• Comfort engaging individuals one-on-one and in small groups.
• Professional presence in client-facing environments.
• Customer service or public-facing experience preferred.
• Familiarity with benefits or insurance information is a plus.

Responsibilities

• Deliver positive, informed member experiences at client benefit fairs and events.
• Increase benefits awareness and engagement through proactive attendee interactions.
• Build trust by answering high-level pharmacy benefit questions and guiding attendees to resources.
• Support high-quality event execution by distributing educational materials.
• Complete post-event feedback to support continuous improvement.
• Attend an annual training to build knowledge of the organization and educator role.
• Participate in account-specific training sessions at least 48 hours prior to each event.
• Maintain professional attire and demeanor at all events.

Skills

Verbal communication

Interpersonal skills

Public facing

Customer service

Professional presence

Job description

Position Title

ESI Benefit Educator

Work Location

Phoenix AZ, Flagstaff AZ, Las Vegas NV, Reno NV, Albuquerque NM, Las Cruces NM, Gallup NM, Carlsbad NM + 180-mile radius

Assignment Duration

6 Months

Work Arrangement

Onsite (client benefit fairs and events) – On-Call Role. No guaranteed hours. Position is on an as-needed basis.

Priority Hiring Locations

Phoenix AZ, Flagstaff AZ, Las Vegas NV, Reno NV, Albuquerque NM, Las Cruces NM, Gallup NM, Carlsbad NM + 180-mile radius

Position Summary

Client is seeking professional, engaging Benefit Educators to support client benefit fairs and events. This on-call role is ideal for individuals who enjoy face-to-face interaction and are comfortable representing a trusted pharmacy benefit services manager brand in public, client-facing environments.

Background & Context

This is an on-call contingent role supporting our organization's pharmacy benefit events with no guaranteed hours. Work is offered based on client needs and event volume. Candidates must live within a 180-mile radius of listed locations and have reliable transportation.

Key Responsibilities

• Deliver positive, informed member experiences by supporting individuals at client benefit fairs and events.
• Increase benefits awareness and engagement through proactive, professional attendee interactions.
• Build trust and confidence by answering high-level pharmacy benefit questions and connecting attendees to appropriate resources.
• Support consistent, high-quality event execution by sharing educational and promotional materials.
• Contribute to continuous improvement by completing required post-event feedback.
• Attend an annual training to build foundational knowledge of the organization, industry, and educator role.
• Participate in a 30-minute to 1-hour account-specific training session with the account team at least 48 hours prior to each assigned benefit fair.
• Professional attire and demeanor required at all events.

Qualification & Experience

• Strong verbal communication and interpersonal skills.
• Comfort engaging individuals one-on-one and in small group settings.
• Professional presence in client-facing environments.
• Customer service or public-facing experience preferred.
• Familiarity with benefits or insurance information is a plus.

Working Conditions & Physical Demands

This position requires driving responsibilities. Candidates must have their own reliable transportation. This is a contingent role with no guaranteed hours.

Additional Information

• This is an ESI Benefit Educator position – Health and Life licenses are NOT required.
• Training will be provided to ensure that you are well prepared to answer client questions.