ESD PROGRAM SPECIALIST 2

State of Nevada; Reno (NV); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

Vacation Accrual

Sick Leave

Holidays

Public Employee Retirement System

Deferred Compensation

No Nevada state income tax

Public Service Loan Forgiveness

Longevity Payments

Job summary

State of Nevada's Department of Employment, Training, and Rehabilitation seeks an ESD Program Specialist 2 in Reno, NV. The role manages statewide programs, contract development, budgeting, compliance, and training development while ensuring expenditures align with approved budgets.

The ideal candidate has a Bachelor's degree with relevant experience or equivalent, strong MS Office skills, and editing proficiency for formal documentation.

Qualifications

• Bachelor's degree with two years of relevant experience or high school with four years of experience as described.
• Experience interpreting laws, developing policies, and evaluating programs and procedures.
• Strong writing, editing and document management skills; proficient with PDFs and Word processing.

Responsibilities

• Plan and develop statewide ESD programs in compliance with laws and regulations.
• Prepare reports, manage budgets, and monitor expenditures for assigned programs.
• Develop and revise program documents, contracts and manuals; coordinate processes across units.
• Conduct on-site reviews of operations, financial records, and program performance.
• Provide technical assistance, respond to inquiries, and draft official correspondence.

Skills

Typing 40 wpm

MS Office

Budgeting

Documentation

Editing/Proofreading

PDF remediation

Education

Bachelor's degree in business administration, public administration, social sciences or related field

Job description

• No Nevada state income tax.

THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE

Job Summary

The Nevada Department of Employment, Training, and Rehabilitation (DETR) is hiring for an ESD Program Specialist 2 in Reno, NV. This position falls under the ESD Contracts Unit and will be located in the Reno EmployNV Career Hub. The incumbent participates in statewide program development, interpretation of Federal and State laws and regulations, contract development and management, budgeting, quality assurance, program and fiscal compliance, as well as works closely with the Department's Financial Management section to ensure assigned program expenditures are allowable costs and are within the approved/modified budget. Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. The ideal candidate will type at least 40 words per minute, have intermediate to advanced skill level in MS office Suite (Word, Excel, PowerPoint, etc.), excellent management of budgetary and program documentation and retention. The candidate must also have excellent skills in editing, proofreading, and have experience in PDF document remediation.

Employment Security Division(ESD) Program Specialists are typically located in a central administrative program staff support section and participate in statewide program development; interpretation of federal and State laws and regulations; program planning, budgeting, and quality assurance; procedure development and evaluation; and training development and presentation for a variety of ESD programs related to unemployment insurance benefits, employer unemployment tax contributions, and workforce investment services. Incumbents may be assigned to one specialized program area or may work in a combination of programs.

Essential Qualifications

Bachelor's degree from an accredited college or university in business administration, public administration, social sciences or related field and two years of professional experience in planning, coordinating or administering a program which included interpretation of laws and regulations; development of program policy and procedures; development and implementation of program performance standards and objectives for providing services; applying complex laws and regulations; writing business correspondence, documenting findings and preparing summary reports or recommendations; and analyzing organizational and administrative programs, policies and procedures to evaluate compliance and make recommendations for revision; OR graduation from high school or equivalent education and four years of professional experience as described above; OR one year of experience as an ESD Program Specialist I in Nevada State service; OR an equivalent combination of education and experience as described above

Preferred Qualifications

Experience as Certified Contract Management (CCM) is preferred or must be obtained within the first 6 months of being hired in this position.

Job Duties

Participate in planning and developing ESD programs that provide mandated services and comply with State and federal laws and regulations; conduct needs assessments; research and evaluate existing programs; calculate financial and operational impact to the agency; prepare reports and recommendations for management; apply for grants and develop program plans.

Apply knowledge of computer technologies within a single application or program area; develop automated training modules; troubleshoot operating problems; prepare specialized promotional materials; and develop databases.

Develop and revise program documentation to include State plans, policy manuals, procedures, forms, and contracts to ensure programs are implemented in accordance with established goals and objectives and in compliance with State and federal laws and regulations; gather and document input from program personnel and other interested parties; coordinate new or revised processes between affected units; acquire agency and regulatory approval as needed.

Monitor program quality and compliance to ensure programs are operating effectively, efficiently and in compliance with applicable laws and regulations; evaluate work samples for required quality assurance reviews using established tools and methodology; develop, monitor and validate management information reports to ensure reliability of computer programming; conduct on-site reviews of agency program operations, management practices, and program and financial records; identify problem areas, summarize findings in written and statistical reports, and develop recommendations for corrective action.

Provide technical assistance and guidance to management and staff providing client services in assigned program area; respond to inquiries and requests for information from agency management and personnel, other government agencies, community representatives, government officials and the general public; provide policy clarification and statistical information; complete surveys from outside agencies; resolve complaints; and draft correspondence for managers, administrators and officials.

Plan and conduct studies to provide administration with needed information; design instruments for gathering data; examine and review existing programs; compile and analyze data; prepare comprehensive reports and develop recommendations.

Assist in monitoring program funds to ensure expenditures are appropriate and in accordance with goals and objectives; assess demands and estimate costs for services for assigned program clients; allocate funds to offices; analyze fiscal reports for compliance with budgetary limits and planned expenditures; monitor revenues and expenditures and notify appropriate manager if significant deviations occur.

Develop and implement training programs; analyze and research training needs; evaluate training models; develop appropriate training curriculum, materials and methods; establish training schedules; conduct training sessions; evaluate and update curriculum as required.

Develop working relationships with other state, federal, county and city agencies and service delivery organizations; ensure assigned program policies and procedures integrate with established federal and State programs and regulations; coordinate activities to optimize efficient client services.

Perform related duties as assigned.

Incumbents at this level perform the full range of duties described above and plan, develop, support implementation, and monitor comprehensive, complex programs and grants for the division and are responsible for interpreting the broad and sometimes ambiguous statutes and regulations that govern an assigned program area. This level is distinguished from lower level positions by greater responsibility for comprehensive complex programs and grants; independence in interpreting statutes and regulations and conducting on-site evaluations of grantees.

Based on knowledge of ESD programs and services, conduct on-site evaluations of grantees which may include operations, management practices, and/or program and financial records; identify problem areas, summarize findings in written and quantitative reports, and develop recommendations for corrective action; may participate in the development and maintenance of computerized systems to support program operations.

Independently apply recognized professional practices and methods in designing program budgets, evaluating compliance and financial records to identify problems, developing training and supporting implementation of solutions, making decisions regarding day-to-day program administration activities, and monitoring and assessing the effectiveness and efficiency of program operations and personnel.

Plan, facilitate and perform annual statewide on-site evaluation and technical assistance trips to local offices and operations centers; report findings and make recommendations; write corrective action plans when needed and follow up as required.

Knowledge, Skills, And Abilities

Working knowledge of: processes, practices, methods and techniques associated with the operation of an assigned program; guidelines and policies pertinent to the program assignment; State and federal laws, regulations, policies, and procedures pertinent to the program assignment; federal workload standards governing quality, quantity and timeliness for assigned programs; computer program applications and application automated information screens, codes, formats and key entry sequences related to the assigned program; and computer technologies sufficient to develop automated training modules.

General knowledge of: principles and practices of budget development; principles and practices for the development and presentation of training classes; quantitative methods and techniques; accepted practices and methods used in designing program reviews and evaluations; information system planning; automated information systems logic and its application to the program assigned; designing instruments for gathering data; data systems concepts including general database, system security, data communication, and multiple platform strengths and weaknesses.

Ability to: read, understand, interpret and explain State and federal laws, regulations and procedures to staff and the public; identify and understand the needs of internal staff and program clientele and coordinate resources to meet those needs; analyze and compare procedures to prescribed standards and identify differences and similarities; conduct formal training sessions and oral presentations; analyze and research training needs, evaluate training modules, and develop appropriate training curriculum, materials and methods; evaluate work samples using established tools and methodology; update automated program documentation and recommend system work requests; interact with various levels of management on an agency-wide basis to resolve problems and make program recommendations; analyze organizational and administrative programs, policies and procedures, prepare plans for revision, and make recommendations; negotiate and exchange ideas, information and opinions with others to formulate policies and procedures and reach consensus; troubleshoot computer operating problems.

Skill in: analyzing information, problems or practices to identify relevant concerns, identify patterns, tendencies, and relationships, and formulate logical conclusions.

The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.

Benefits Include

• Health Insurance: Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees’ Benefits Program (PEBP).
• Vacation: Accrual of three weeks of annual leave each year.
• Sick Leave: Accrual of three weeks of sick leave each year.
• Holidays: 12 paid holidays per year.
• Retirement: Participation in the Nevada Public Employees Retirement System (PERS). Employees do not contribute to Social Security but will contribute to PERS if their position is at 50% or more full-time equivalency. For more information on how PERS service may impact Social Security benefits, visit the SSA publication.
• Deferred Compensation: The State offers a voluntary Deferred Compensation Program.
• No Nevada state income tax.
• Public Service Loan Forgiveness: Eligible due to public sector employment.
• Longevity Payments Eligibility: Employees who have received a performance rating of “standard” or better and have completed eight (8) or more years of continuous service are eligible for longevity pay.

Additional benefits may apply to employees covered under a Collective Bargaining Agreement (CBA), depending on their designated bargaining unit. For more information, visit the Labor Relations Unit (LRU).

For more details about your rights and responsibilities as a State of Nevada employee, please review the State of Nevada Employee Handbook (PDF).

The Following Are Legal Holidays

When January 1, June 19, July 4, November 11, or December 25 falls on a Saturday, the preceding Friday is the observed legal holiday. If these days fall on Sunday, the following Monday is the observed holiday. Eligibility for holiday pay is covered by the provisions of NAC 284.255

• January 1.............................................. New Year's Day
• Third Monday in January.................. Martin Luther King, Jr.'s Birthday
• Third Monday in February................ Washington’s Birthday
• Last Monday in May........................... Memorial Day
• June 19................................................ Juneteenth Day
• July 4.................................................... Independence Day
• First Monday in September.............. Labor Day
• Last Friday in October....................... Nevada Day
• November 11........................................ Veterans' Day
• Fourth Thursday in November........ Thanksgiving Day
• Friday following the Fourth Thursday in November...................... Family Day
• December 25........................................ Christmas Day