MANAGER 1, CLINICAL PROGRAMS

State of Nevada; Las Vegas (NV); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Health Insurance

Vacation

Sick Leave

Holidays

PERS retirement program

Deferred Compensation

No Nevada state income tax

Public Service Loan Forgiveness

Longevity pay

Job summary

State of Nevada is seeking a Clinical Program Manager I in Las Vegas to lead the Latency Age Day Treatment Program, oversee clinical and administrative staff, define goals and budgets, and ensure compliance with licensure and funding requirements.

The role emphasizes reflective supervision, quality assurance, and coordination with community services to benefit Medicaid-eligible and uninsured children in southern Nevada.

Qualifications

• Master’s degree in a field applicable to the job duties.
• Three+ years post-Master’s experience with supervisory/managerial experience.
• Experience leading clinical programs and staff.

Responsibilities

• Lead clinical staff and supervise professional clinicians.
• Develop budgets and monitor expenditures; ensure program compliance.
• Coordinate services with courts, schools, and community partners.
• Direct program activities, establish goals, policies and procedures.

Skills

Interpersonal skills

Communication

Supervision

Program management

Education

Master’s degree

Tools

Budgeting software

Electronic health records

Job description

Job Summary

The Division of Child and Family Services is recruiting for a Clinical Program Manager I in the Latency Age Day Treatment Program in southern Nevada Child and Adolescent Services in Las Vegas, Nevada. The Latency Age Day Treatment Program provides after school treatment for children from the ages of seven to eleven. This position is the clinical lead for the program and is responsible for planning, organizing, implementing and directing all program activities by establishing goals, objectives, policies, and procedures; monitoring and evaluating program performance; developing and monitoring budgets; integrating programs with other state and community services; and supervising clinical and administrative staff, including professional clinicians. Subordinate clinical staff work primarily in the fields of clinical social work, psychological assessment and therapy, clinical professional counselors, and/or marriage, family and child therapy. Clinical Program Managers ensure compliance with applicable laws, licensure and funding requirements; establish and/or implement admission/discharge criteria and waiting list priorities; develop and/or implement performance indicators and reporting mechanisms as part of agency accreditation and quality assurance/improvement efforts; receive and respond to feedback from consumers and advocacy groups regarding services provided and unmet needs; monitor and evaluate clinical service delivery, and fiscal performance indicators; develop and implement corrective action plans. This position may also provide direct clinical services, as well. The primary population served is Medicaid Eligible and uninsured children. The ideal candidate will bring a positive outlook on serving children and families while supporting clinicians who do this work and have a strong affinity for reflective supervision practices and enjoy quality assurance work. Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. This position is full-time with a schedule should be 4x10's with at a 30 minute to 1 hour lunch (at the discretion of the employee). The schedule would be 8am to 6:30pm with a 30 min lunch or 8am-7pm with a 1-hour lunch. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Managers, Clinical Programs plan, develop, organize, coordinate, direct, and evaluate mental health, intellectual disabilities, and/or child development service delivery programs.

Essential Qualifications

Three or more years of applicable post-Master’s experience as described in the job duties with a minimum of one-year supervisory/managerial experience and a Master’s degree in a field of study applicable to the job duties.

Job Duties

• Manage psychologists and/or subordinate supervisors of professional clinicians or mental health counselors.
• Manage a rural mental health clinic and satellites, a regional or statewide program.
• Establish goals, objectives, policies, and procedures and monitor and evaluate program performance.
• Design program components to achieve goals of governing bodies and management.
• Ensure compliance with applicable laws, licensure, and funding requirements.
• Develop and/or implement admission/discharge criteria, performance indicators, and reporting mechanisms.
• Participate in agency accreditation and quality assurance and improvement efforts.
• Receive and respond to feedback from consumers and advocacy groups regarding services provided.
• Monitor and evaluate clinical, service delivery, and fiscal performance indicators and develop and implement corrective action plans.
• Solicit and evaluate service delivery proposals and participate in selecting contract service providers.
• Work with private providers to provide the services needed.
• Monitor providers' performance and identify and communicate corrective actions.
• Approve payments and revoke or recommend revocation of agreements.
• Develop and monitor budgets, forecast revenues and expenditures, and approve and monitor expenditures.
• Coordinate program services with courts, law enforcement, school districts, and other stakeholders.
• Provide court testimony and present legislative testimony regarding assigned programs.
• Analyze and propose legislative changes, draft amendments, and provide testimony.
• Ensure client access to 24-hour emergency evaluation and crisis intervention services.
• Enforce standards for clients' rights, professional ethics, and health and safety of employees and clients.
• Investigate incident reports and consumer complaints, submit reports, and take corrective action.
• Liaise between various stakeholders to coordinate activities, resolve issues, and represent agency interests.
• Oversee and ensure the maintenance of clinical records.
• Oversee the work and performance of supervisory employees.
• Train, supervise, schedule, and evaluate the performance of employees, and other supervisory duties as appropriate for managing people.
• Perform related duties as assigned.

Knowledge, Skills, and Abilities

• Applicable federal and State laws, regulations, and agency policies and procedures; State executive and legislative processes; creation, function, and operation of State constitutional offices, agencies, boards and commissions.
• State budgeting, accounting, purchasing, contracts, and grant application and management principles and practices.
• Principles and practices of supervision, training, public administration, organization, and management.
• Clinical theories; human service delivery models, interventionstrategies, and current directions; national standards of client care; clinical evaluation; effects and side effects of psychotropic medications; interdisciplinary team treatment and case management modes.

Skill In

• Interpersonal and communication, both verbal and written.
• Use and operation of office and job-related equipment and software.

Ability To

• Design and implement individual, family, and/or group clinical interventions; identify critical elements in clinical and service delivery emergencies and respond appropriately; match client needs to community resources; assess client status andrisk; apply professional codes of ethics to practical situations; balance clinical and administrative responsibilities.
• Listen perceptively and convey understanding; respond effectively to hostility and resistance; establish rapport with clients and staff; maintain effective working relationships with others; deliver presentations.
• Inspect clinical records to evaluate the appropriateness of services provided and compliance with policies and procedures; write clinical and administrative documents; perform mathematical and statistical calculations; analyze program performance and fiscal reports.
• Lead and motivate a diverse staff, set clear goals, delegate tasks effectively, and foster a positive and inclusive work environment.
• Communicate both verbally and in writing to audiences of various social, educational, and economic backgrounds.
• Resolve conflicts and mediate, negotiate, and exchange ideas, information, and opinions with employees, customers, or agencies; diffuse hostile situations respectfully and tactfully.
• Review work products for quality, quantity, and timeliness; analyze information, problems, situations, practices, or procedures to define objectives, identify relevant concerns, formulate logical conclusions, and recognize alternatives and their implications.
• Develop, implement, and oversee policies and procedures to meet agency mandates, including program design, statutory compliance, and goal achievement.
• Serve as liaison between various stakeholders, including federal, State, and local agencies, to coordinate activities, resolve issues, and represent agency interests.
• Analyze and propose legislative changes for program management, draft amendments, and provide testimony.

The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.

Benefits Include

• Health Insurance: Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees’ Benefits Program (PEBP).
• Vacation: Accrual of three weeks of annual leave each year.
• Sick Leave: Accrual of three weeks of sick leave each year.
• Holidays: 12 paid holidays per year.
• Retirement: Participation in the Nevada Public Employees Retirement System (PERS). Employees do not contribute to Social Security but will contribute to PERS if their position is at 50% or more full-time equivalency. For more information on how PERS service may impact Social Security benefits, visit the SSA publication.
• Deferred Compensation: The State offers a voluntary Deferred Compensation Program.
• No Nevada state income tax.
• Public Service Loan Forgiveness: Eligible due to public sector employment.
• Longevity Payments Eligibility: Employees who have received a performance rating of “standard” or better and have completed eight (8) or more years of continuous service are eligible for longevity pay.

Additional benefits may apply to employees covered under a Collective Bargaining Agreement (CBA), depending on their designated bargaining unit. For more information, visit the Labor Relations Unit (LRU).

For more details about your rights and responsibilities as a State of Nevada employee, please review the State of Nevada Employee Handbook (PDF).

State Holidays The holiday schedule for State employees is established by the Legislature.

The Following Are Legal Holidays
January 1.............................................. New Year's Day
Third Monday in January.................. Martin Luther King, Jr.'s Birthday
Third Monday in February................ Washington’s Birthday
Last Monday in May........................... Memorial Day
June 19................................................ Juneteenth Day
July 4.................................................... Independence Day
First Monday in September.............. Labor Day
Last Friday in October....................... Nevada Day
November 11........................................ Veterans' Day
Fourth Thursday in November........ Thanksgiving Day
Friday following the Fourth Thursday in November...................... Family Day
December 25........................................ Christmas Day
When January 1, June 19, July 4, November 11, or December 25 falls on a Saturday, the preceding Friday is the observed legal holiday. If these days fall on Sunday, the following Monday is the observed holiday. Eligibility for holiday pay is covered by the provisions of NAC 284.255