MANAGER I, CLINICAL PROGRAMS

State of Nevada; Sparks (NV); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

PERS Retirement

Paid Holidays

Paid leave

Job summary

The Nevada DIVISION OF CHILD AND FAMILY SERVICES (DCFS) seeks a Clinical Program Manager I for the 16-bed Psychiatric Residential Treatment Facility North in Sparks, NV. The role leads a multidisciplinary team, ensures evidence‑based care, and oversees compliance with state rules and accreditation standards.

The position is full-time, with a 9a‑6p schedule, Monday through Friday, and may include overtime. DCFS offers comprehensive benefits and a supportive work environment in a mission‑driven

Qualifications

• Three or more years of post‑Master’s experience with supervisory/managerial duties.
• Master’s degree in a field applicable to the job duties.

Responsibilities

• Manage psychologists and/or supervisors of professional clinicians.
• Oversee a 16-bed psychiatric treatment facility for youth, 12–17.
• Develop and monitor program goals, policies, and performance indicators.
• Ensure compliance with laws, licensure, and funding requirements.
• Coordinate services with courts, law enforcement, schools, and stakeholders.
• Oversee budgets, expenditures, and contract providers.
• Provide court and legislative testimony as needed.
• Maintain clinical records and supervise staff performance.

Skills

Supervision experience

Leadership

Interpersonal skills

Communication

Education

Master's degree

Tools

Records management

Job description

• No Nevada state income tax.

Job Summary

The Nevada DIVISION OF CHILD AND FAMILY SERVICES (DCFS) is recruiting for a Clinical Program Manager I, located at the Psychiatric Residential Treatment Facility - North (PRTF North), a 16-bed, staff secure mental health treatment facility for youth age 12 to 17 located in Sparks, NV. Sparks is a growing suburb of Reno with an exceptional quality of life. With some of the most majestic views in Nevada and an abundance of recreational activities in the Reno/Tahoe area, Sparks is an outdoor paradise! The Clinical Program Manager I is responsible for the overall operational, clinical, and administrative leadership of a specialized 16-bed psychiatric treatment facility. The Manager provides direct supervision to a multidisciplinary team, oversees the delivery of evidence-based care, and ensures strict compliance with state regulations, and accreditation standards. The clinical Program Manager I will hire, train, supervise, and evaluate a diverse team of Mental Health Counselors, nursing staff, a Psychiatric Case Worker, and Mental Health Technicians. This is a full time position with an anticipated work schedule of 9a-6p, Monday through Friday that includes a variable work agreement with overtime after 40 hours per week. The State of Nevada and DCFS offer an excellent benefits package that includes health, dental and vision insurance, participation in the Public Employees Retirement System (PERS), accrual of 15 days of annual and 15 days of sick leave, 11 paid holidays and no city, county, state or social security tax! DCFS also encourages education by providing on-going trainings and paid release time for staff to obtain CEU's. Some positions may also be eligible for an additional 5% Shift Differential pay. The Nevada DIVISION OF CHILD AND FAMILY SERVICES (DCFS), together in partnership with families, communities and other governmental agencies provides support and services to assist Nevada's children and families in reaching their full human potential. We recognize that Nevada's families are our future and children, youth and families thrive when they live in safe permanent settings, experience a sense of sustainable emotional and physical wellbeing, and receive support to consistently make positive choices for family and the common good. DCFS is an extremely complex organization with incredibly dedicated and professional staff committed to serving Nevada's youth and families! More information on our Division and the valuable services we provide Nevada's children and families. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Essential Qualifications

Three or more years of applicable post-Master’s experience as described in the job duties with a minimum of one-year supervisory/managerial experience and a Master’s degree in a field of study applicable to the job duties.

Job Duties

• Manage psychologists and/or subordinate supervisors of professional clinicians or mental health counselors.
• Manage a rural mental health clinic and satellites, a regional or statewide program.
• Establish goals, objectives, policies, and procedures and monitor and evaluate program performance.
• Design program components to achieve goals of governing bodies and management.
• Ensure compliance with applicable laws, licensure, and funding requirements.
• Develop and/or implement admission/discharge criteria, performance indicators, and reporting mechanisms.
• Participate in agency accreditation and quality assurance and improvement efforts.
• Receive and respond to feedback from consumers and advocacy groups regarding services provided.
• Monitor and evaluate clinical, service delivery, and fiscal performance indicators and develop and implement corrective action plans.
• Solicit and evaluate service delivery proposals and participate in selecting contract service providers.
• Work with private providers to provide the services needed.
• Monitor providers' performance and identify and communicate corrective actions.
• Approve payments and revoke or recommend revocation of agreements.
• Develop and monitor budgets, forecast revenues and expenditures, and approve and monitor expenditures.
• Coordinate program services with courts, law enforcement, school districts, and other stakeholders.
• Provide court testimony and present legislative testimony regarding assigned programs.
• Analyze and propose legislative changes, draft amendments, and provide testimony.
• Ensure client access to 24-hour emergency evaluation and crisis intervention services.
• Enforce standards for clients' rights, professional ethics, and health and safety of employees and clients.
• Investigate incident reports and consumer complaints, submit reports, and take corrective action.
• Liaise between various stakeholders to coordinate activities, resolve issues, and represent agency interests.
• Oversee and ensure the maintenance of clinical records.
• Oversee the work and performance of supervisory employees.
• Train, supervise, schedule, and evaluate the performance of employees, and other supervisory duties as appropriate for managing people.
• Perform related duties as assigned.

Knowledge Of

Knowledge, Skills, and Abilities

• Applicable federal and State laws, regulations, and agency policies and procedures; State executive and legislative processes; creation, function, and operation of State constitutional offices, agencies, boards and commissions.
• State budgeting, accounting, purchasing, contracts, and grant application and management principles and practices.
• Principles and practices of supervision, training, public administration, organization, and management.
• Clinical theories; human service delivery models, interventionstrategies, and current directions; national standards of client care; clinical evaluation; effects and side effects of psychotropic medications; interdisciplinary team treatment and case management modes.

Skill In

• Interpersonal and communication, both verbal and written.
• Use and operation of office and job-related equipment and software.

Ability To

• Design and implement individual, family, and/or group clinical interventions; identify critical elements in clinical and service delivery emergencies and respond appropriately; match client needs to community resources; assess client status andrisk; apply professional codes of ethics to practical situations; balance clinical and administrative responsibilities.
• Listen perceptively and convey understanding; respond effectively to hostility and resistance; establish rapport with clients and staff; maintain effective working relationships with others; deliver presentations.
• Inspect clinical records to evaluate the appropriateness of services provided and compliance with policies and procedures; write clinical and administrative documents; perform mathematical and statistical calculations; analyze program performance and fiscal reports.
• Lead and motivate a diverse staff, set clear goals, delegate tasks effectively, and foster a positive and inclusive work environment.
• Communicate both verbally and in writing to audiences of various social, educational, and economic backgrounds.
• Resolve conflicts and mediate, negotiate, and exchange ideas, information, and opinions with employees, customers, or agencies; diffuse hostile situations respectfully and tactfully.
• Review work products for quality, quantity, and timeliness; analyze information, problems, situations, practices, or procedures to define objectives, identify relevant concerns, formulate logical conclusions, and recognize alternatives and their implications.
• Develop, implement, and oversee policies and procedures to meet agency mandates, including program design, statutory compliance, and goal achievement.
• Serve as liaison between various stakeholders, including federal, State, and local agencies, to coordinate activities, resolve issues, and represent agency interests.
• Analyze and propose legislative changes for program management, draft amendments, and provide testimony.

The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.

Benefits Include

• Health Insurance: Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees’ Benefits Program (PEBP).
• Vacation: Accrual of three weeks of annual leave each year.
• Sick Leave: Accrual of three weeks of sick leave each year.
• Holidays: 12 paid holidays per year.
• Retirement: Participation in the Nevada Public Employees Retirement System (PERS). Employees do not contribute to Social Security but will contribute to PERS if their position is at 50% or more full-time equivalency. For more information on how PERS service may impact Social Security benefits, visit the SSA publication.
• Deferred Compensation: The State offers a voluntary Deferred Compensation Program.
• No Nevada state income tax.
• Public Service Loan Forgiveness: Eligible due to public sector employment.
• Longevity Payments Eligibility: Employees who have received a performance rating of “standard” or better and have completed eight (8) or more years of continuous service are eligible for longevity pay.

Additional benefits

may apply to employees covered under a Collective Bargaining Agreement (CBA), depending on their designated bargaining unit. For more information, visit the Labor Relations Unit (LRU).

For more details about your rights and responsibilities as a State of Nevada employee, please review the State of Nevada Employee Handbook (PDF).

• State Holidays The holiday schedule for State employees is established by the Legislature.

The Following Are Legal Holidays

• January 1.............................................. New Year's Day
• Third Monday in January.................. Martin Luther King, Jr.'s Birthday
• Third Monday in February................ Washington’s Birthday
• Last Monday in May........................... Memorial Day
• June 19................................................ Juneteenth Day
• July 4.................................................... Independence Day
• First Monday in September.............. Labor Day
• Last Friday in October....................... Nevada Day
• November 11........................................ Veterans' Day
• Fourth Thursday in November........ Thanksgiving Day
• Friday following the Fourth Thursday in November...................... Family Day
• December 25........................................ Christmas Day