Escrow Processing Supervisor - US Based Remote

Realogy; Missouri; Hybrid; USD 65,000 - 95,000; Full time

Job summary

Compass Integrated Services is seeking an Escrow Processing Supervisor to oversee our remote escrow processing team supporting Missouri, Colorado, and Utah operations. The role reports to the National Escrow Processing Manager.

You will lead daily workflows, delegate tasks, monitor performance, and ensure production goals are met while maintaining strong client and vendor communications. Ideal candidate has experience in closing/title/real estate, supervisory experience, and excellent

Qualifications

• Strong ability to analyze, practice good judgment, and decision making.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft products and ability to learn new technical applications.

Responsibilities

• Lead daily workflow tasks; delegate and assign tasks to employees
• Make decisions based on established processes and procedures
• Partner with Vendor Coordinator on any vendor issues or questions
• Address inquiries and complaints from local operations and clients
• Provide localized supervision of regional processing team
• Key point of contact for local business leaders for issue escalations and providing updates on workflow processes, policy changes, etc.
• Supervise processing team on day-to-day production, provide training and partner with National Escrow Processing Manager on recruitment, development and performance management of team members.

Skills

Relationship building

Analytical thinking

MS Office proficiency

Excellent communication

Job description

Escrow Processing Supervisor

Compass Integrated Services is seeking a Supervisor to supervise the escrow processing team which supports our local title settlement business operations in Colorado, Utah, and Missouri. The ideal candidate for this role will be able to provide oversight to the processing team, monitor workload and performance in order to ensure consistent achievement of production goals. This is a 100% remote position reporting to the National Escrow Processing Manager.

Responsibilities:

• Lead daily workflow tasks; delegate and assign tasks to employees
• Make decisions based on established processes and procedures
• Partner with Vendor Coordinator on any vendor issues or questions
• Address inquiries and complaints from local operations and clients
• Provide localized supervision of regional processing team
• Key point of contact for local business leaders for issue escalations and providing updates on workflow processes, policy changes, etc.
• Supervise processing team on day-to-day production, provide training and partner with National Escrow Processing Manager on recruitment, development and performance management of team members.

Requirements:

• Experience in the closing/title/real estate industry.
• Minimum of 2 years of supervisory/people management experience.
• Interpersonal influencing and relationship building.
• Strong ability to analyze, practice good judgment, and decision making.
• Strong proficiency in Microsoft products and the ability to learn new technical applications.
• Excellent written and verbal communication skills.
• Must be available to work during core business hours and have the flexibility to work extended hours as needed.