Escrow Payments Supervisor: Lead, Coach & Improve Quality

Allied Solutions LLC; Carmel (IN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Company-paid life and disability 보험

401k with company match

3 weeks PTO and more

Job summary

Allied Solutions LLC in Carmel, IN is seeking an Escrow Payments Supervisor to lead and coach the team, manage schedules, daily tasks, and projects, and drive performance.

You will guide staff, monitor quality and efficiency, collaborate with clients to resolve payment issues, and promote growth within the organization.

This role requires strong supervisory skills, keen attention to detail, and a commitment to delivering reliable, timely service to lenders.

Qualifications

• High School Diploma required.
• 3-4 years of directly related work experience.
• 2+ years of people leadership experience.

Responsibilities

• Coach and supervise Escrow Payments staff to meet quality and productivity standards.
• Monitor task accuracy and timely completion of daily duties.
• Develop employees' skills and knowledge of client needs and processes.
• Interview, hire, coach, evaluate, and discipline employees per HR guidance.
• Organize department meetings and communicate procedural changes.

Skills

People leadership

Coaching

Attention to detail

Education

High School Diploma

Job description

Allied Solutions LLC in Carmel, IN is seeking an Escrow Payments Supervisor to lead and coach the team, manage schedules, daily tasks, and projects, and drive performance.

You will guide staff, monitor quality and efficiency, collaborate with clients to resolve payment issues, and promote growth within the organization.

This role requires strong supervisory skills, keen attention to detail, and a commitment to delivering reliable, timely service to lenders.