Escrow Officer (PGP Title)

pultegroup; Schaumburg (IL); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

401(k) Plan

Medical, dental, vision insurance

Paid holidays

Paid time off (PTO)

Job summary

PGP Title in Schaumburg, IL is seeking an Escrow Officer to manage settlement operations and act as a liaison among homebuyers, sellers, lenders, and internal teams. Join a team delivering accurate closings with a focus on precision and customer service.

The role requires 1–3 years Escrow Officer experience, high attention to detail, and strong communication. This in-office position emphasizes teamwork, cross‑functional collaboration, and timely closings.

Qualifications

• Minimum High School Diploma or equivalent.
• 1-3 years Escrow Officer/Assistant Escrow Officer experience.
• Licensing requirements as required by State/Federal Agencies.
• Notary Public license requirements as required by State.

Responsibilities

• Handle all aspects of the settlement transactions including preparation and approval of Settlement Statements, deeds, verify loan documents and related documents.
• Obtain signatures for closing transactions and explain documents to parties as needed.
• Follow Escrow Accounting guidelines including collection and disbursement of funds.
• Review escrow quality assurance reports and ensure compliance with policy.
• Ensure timely flow of information between settlement, Recording and Accounting departments.
• Resolve post-closing issues and maintain workflow processes.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Attention to detail

Communication skills

Microsoft Office

Team collaboration

Education

High School Diploma

Tools

OneNote

SoftPro

Job description

Ensuring smooth and secure real estate closings for all involved in the transaction.

PGP Title is where real estate closings meet precision, care, and teamwork. For over 20 years, our full-service title and settlement professionals have partnered with PulteGroup’s homebuilding and mortgage teams to deliver seamless, on‑time closings. Headquartered near Dallas, TX, we’re proud of our inclusive culture, guided by values like doing the right thing and working as a unified team. If you’re looking for a career with purpose, growth, and the chance to make a difference, you’ll find it here.

This position is 100% in office Monday - Friday in Schaumburg, IL

NO BOOK OF BUSINESS NEEDED!

Job Summary

The Escrow Officer is primarily responsible for performing tasks related to settlement operations in the closing of real estate transactions. Acts as liaison between all parties to the transaction including homebuyer, seller, mortgage, accounting and other areas within the Title & Escrow Process.

Primary Job Responsibilities

• Handle all aspects of the settlement transactions including preparation and approval of Settlement Statements, preparation and coordination of deeds, verify accuracy of loan documents, insurance documentation, seller statements, and contract or sales agreement.
• Obtain signatures for closing transactions, explain all documents executed as needed, and facilitate questions/answers between parties to the transaction.
• Follow Escrow Accounting Business Practice Guidelines which includes but is not limited to collection and disbursement of funds while complying with required State and Federal Good Funds statutes.
• Review escrow quality assurance reports and resolve any outstanding issues to ensure compliance with required business policy.
• Ensure timely and accurate flow of information and documentation from settlement team to Recording and Accounting Departments
• Correct and resolve any post-closing issues that arise.
• Ensure adherence to workflow processes.
• Perform other duties as assigned.

Scope

• Decision Impact: Individual
• Department Responsibility: None
• Budgetary Responsibility: No
• Direct Reports: No
• Indirect Reports: No

Physical Requirements

Physical Requirements: Ability to exert minimal force of 25 pounds to carry, lift, push, pull and otherwise move objects. On occasions, may have to lift and move objects up to 50 pounds.

Required Education/Experience

• Minimum High School Diploma or equivalent
• Minimum of 1-3 years Escrow Officer/Assistant Escrow Officer experience

Required Licensing, Registration and/or Certifications

• Licensing requirements as required by State/Federal Agencies
• Notary Public license requirements as required by State

Required Skills/Knowledge

• Customer service skills with experience engaging with diverse homebuyer demographics.
• Ability to multi-task and handle fast paced and demanding work environment
• Effective follow up skills and attention to detail
• Ability to adjust well to change
• Ability to collaborate effectively across dispersed teams in multiple locations.
• Effective communication skills, both verbal and written
• Proficiency in Microsoft Office Suite required.
• Experience with OneNote and SoftPro is a plus
• Demonstrates effective collaboration skills to promote teamwork and communication among various departments and stakeholders.
• Demonstrates proactive initiative and self-motivation to drive tasks and projects forward independently.
• Exhibits exceptional time management and prioritization skills to efficiently meet deadlines and optimize task workflows.

SALARY RANGE: $30 to $35 hourly depending upon experience.

This position is also eligible for an annual bonus based on the successful completion of defined performance objectives.

Benefits

• In addition to up to 9 paid company holidays per year, employees are eligible for up to 8 days of sick pay.
• Moreover, eligible employees with less than 10 years of service can accrue up to 15 PTO days per year (and up to 20 PTO days per year upon 10 or more years of service).
• Employees are eligible to participate in the Company's 401(k) Plan.
• Employees (and their eligible dependents) are eligible for medical, dental, and vision insurance coverage.
• Employees are covered by company-paid disability, basic life insurance and parental leave.
• Voluntary insurance coverage options, including critical illness, accident, and hospital indemnity, are also available.
• In addition, the Company offers an Employee Assistance Program and tuition reimbursement (as applicable).
• Employees may also be eligible for state required benefits such as paid family and medical leave insurance and/or paid sick time as applicable.

Additional Information

This position is office-based, requiring in-office attendance five days a week to foster team collaboration and ensure direct customer engagement