Escrow Officer (PGP Title)

PulteGroup Inc.; Schaumburg (IL); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Up to 9 paid holidays

Sick pay up to 8 days

PTO up to 15–20 days (years dependent)

401(k) plan

Medical, dental, and vision insurance

Disability and life insurance

Parental leave

Voluntary insurance options

Employee Assistance Program

Tuition reimbursement

Job summary

PulteGroup Inc. is seeking an Escrow Officer for a 100% in-office role in Schaumburg, IL. You will handle settlement tasks, prepare statements, and coordinate documents with buyers, sellers, and lenders to ensure accurate closings.

The role requires 1–3 years of escrow experience and strong customer service, communication, and multitasking abilities. Competitive benefits and an on-site work environment are offered.

Qualifications

• Minimum high school diploma or equivalent; 1–3 years escrow officer experience.
• Customer service experience with diverse homebuyer demographics.
• Ability to multi-task in a fast-paced and demanding environment.
• Effective follow up and attention to detail; strong communication skills.
• Proficiency in Microsoft Office; OneNote and SoftPro a plus.

Responsibilities

• Handle all aspects of settlement transactions and prepare settlement statements.
• Coordinate deeds, loan documents, and signatures; explain documents to clients.
• Ensure compliance with Good Funds statutes and internal policies.
• Resolve post-closing issues and maintain workflow adherence.
• Collaborate with settlement team, Recording and Accounting departments.

Skills

Customer service

Multi-tasking

Follow-up

Attention to detail

Adaptability

Collaboration across dispersed teams

Communication skills

Microsoft Office Suite

OneNote

SoftPro

Time management

Prioritization

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

OneNote

SoftPro

Job description

Ensuring smooth and secure real estate closings for all involved in the transaction. PGP Title is where real estate closings meet precision, care, and teamwork. For over 20 years, our full-service title and settlement professionals have partnered with PulteGroup's homebuilding and mortgage teams to deliver seamless, on-time closings. Headquartered near Dallas, TX, we’re proud of our inclusive culture, guided by values like doing the right thing and working as a unified team. If you’re looking for a career with purpose, growth, and the chance to make a difference, you’ll find it here.

This position is 100% in office Monday - Friday in Schaumburg, IL NO BOOK OF BUSINESS NEEDED!

Job Summary

The Escrow Officer is primarily responsible for performing tasks related to settlement operations in the closing of real estate transactions. Acts as liaison between all parties to the transaction including homebuyer, seller, mortgage, accounting and other areas within the Title & Escrow Process.

Primary Job Responsibilities

Handle all aspects of the settlement transactions including preparation and approval of Settlement Statements, preparation and coordination of deeds, verify accuracy of loan documents, insurance documentation, seller statements, and contract or sales agreement. Obtain signatures for closing transactions, explain all documents executed as needed, and facilitate questions/answers between parties to the transaction. Follow Escrow Accounting Business Practice Guidelines which includes but is not limited to collection and disbursement of funds while complying with required State and Federal Good Funds statutes. Review escrow quality assurance reports and resolve any outstanding issues to ensure compliance with required business policy. Ensure timely and accurate flow of information and documentation from settlement team to Recording and Accounting Departments Correct and resolve any post-closing issues that arise. Ensure adherence to workflow processes. Perform other duties as assigned.

Scope Decision Impact

Individual Department Responsibility: None Budgetary Responsibility: No Direct Reports: No Indirect Reports: No

Physical Requirements

Ability to exert minimal force of 25 pounds to carry, lift, push, pull and otherwise move objects. On occasions, may have to lift and move objects up to 50 pounds.

Required Education/Experience

Minimum High School Diploma or equivalent Minimum of 1-3 years Escrow Officer/Assistant Escrow Officer experience

Required Licensing, Registration and/or Certifications

Licensing requirements as required by State/Federal Agencies Notary Public license requirements as required by State

Required Skills/Knowledge

• Customer service skills with experience engaging with diverse homebuyer demographics.
• Ability to multi-task and handle fast paced and demanding work environment
• Effective follow up skills and attention to detail
• Ability to adjust well to change
• Ability to collaborate effectively across dispersed teams in multiple locations.
• Effective communication skills, both verbal and written
• Proficiency in Microsoft Office Suite required.
• Experience with OneNote and SoftPro is a plus
• Demonstrates effective collaboration skills to promote teamwork and communication among various departments and stakeholders.
• Demonstrates proactive initiative and self-motivation to drive tasks and projects forward independently.
• Exhibits exceptional time management and prioritization skills to efficiently meet deadlines and optimize task workflows.

SALARY RANGE

$30 to $35 hourly depending upon experience. This position is also eligible for an annual bonus based on the successful completion of defined performance objectives.

Benefits

• Up to 9 paid company holidays per year
• Employees are eligible for up to 8 days of sick pay.
• Eligible employees with less than 10 years of service can accrue up to 15 PTO days per year (and up to 20 PTO days per year upon 10 or more years of service).
• Employees are eligible to participate in the Company's 401(k) Plan.
• Employees (and their eligible dependents) are eligible for medical, dental, and vision insurance coverage.
• Employees are covered by company-paid disability, basic life insurance and parental leave.
• Voluntary insurance coverage options, including critical illness, accident, and hospital indemnity, are also available.
• In addition, the Company offers an Employee Assistance Program and tuition reimbursement (as applicable).
• Employees may also be eligible for state required benefits such as paid family and medical leave insurance and/or paid sick time as applicable.

Additional Information

This position is office-based, requiring in-office attendance five days a week to foster team collaboration and ensure direct customer engagement.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job. All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies. All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment. This Organization Participates in e-Verify. California Privacy Policy

At PulteGroup, we believe that our people are what makes us a great place to work and we strive to meet their health and welfare needs with a competitive suite of benefit offerings designed for their unique lifestyles. Comprehensive, Flexible and Affordable Healthcare Coverage Options Supplemental Healthcare Coverage Opportunities PTO and Work/Life Benefits Health Advocacy and Wellness Retirement Plan with Company Match Education and Employee Assistance Programs Paid Parental Leave and Adoption Benefits Mortgage Financing Discounts through Pulte Mortgage