Escrow Officer

pultegroup; Orlando (FL); On-site; USD 52,000 - 75,000; Full time

Job summary

PGP Title is a full-service title and settlement firm that partners with PulteGroup and mortgage teams to deliver on-time closings. The Escrow Officer role focuses on settlement operations and liaison among homebuyers, sellers, lenders, and accounting to ensure accuracy and compliance.

Office-based position requiring five days a week in the office, with a strong emphasis on customer service, accuracy, and teamwork to support seamless real estate transactions.

Qualifications

• Minimum High School Diploma or equivalent.
• 1–3 years Escrow Officer/Assistant Escrow Officer experience.
• Licensing as required by State/Federal Agencies; Notary Public as required.

Responsibilities

• Handle all aspects of settlement transactions including statements and deeds.
• Obtain signatures and explain documents to parties as needed.
• Follow escrow accounting guidelines including collection and disbursement of funds.
• Review escrow QA reports and resolve outstanding issues.
• Ensure timely flow of information to Recording and Accounting.
• Resolve post-closing issues and adhere to workflow processes.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Attention to detail

Communication

Team collaboration

MS Office

OneNote

SoftPro

Time management

Education

High School Diploma or equivalent

Tools

MS Office Suite

OneNote

SoftPro

Job description

Ensuring smooth and secure real estate closings for all involved in the transaction.

PGP Title is where real estate closings meet precision, care, and teamwork. For over 20 years, our full-service title and settlement professionals have partnered with PulteGroup's homebuilding and mortgage teams to deliver seamless, on-time closings. Headquartered near Dallas, TX, we're proud of our inclusive culture, guided by values like doing the right thing and working as a unified team. If you're looking for a career with purpose, growth, and the chance to make a difference, you'll find it here.

The Escrow Officer is primarily responsible for performing tasks related to settlement operations in the closing of real estate transactions. Acts as liaison between all parties to the transaction including homebuyer, seller, mortgage, accounting and other areas within the Title & Escrow Process.

Primary Job Responsibilities

• Handle all aspects of the settlement transactions including preparation and approval of Settlement Statements, preparation and coordination of deeds, verify accuracy of loan documents, insurance documentation, seller statements, and contract or sales agreement.
• Obtain signatures for closing transactions, explain all documents executed as needed, and facilitate questions/answers between parties to the transaction.
• Follow Escrow Accounting Business Practice Guidelines which includes but is not limited to collection and disbursement of funds while complying with required State and Federal Good Funds statutes.
• Review escrow quality assurance reports and resolve any outstanding issues to ensure compliance with required business policy.
• Ensure timely and accurate flow of information and documentation from settlement team to Recording and Accounting Departments
• Correct and resolve any post-closing issues that arise.
• Ensure adherence to workflow processes.
• Perform other duties as assigned.

Management Responsibilities

Not applicable

Scope

Decision Impact: Individual

Department Responsibility: None

Budgetary Responsibility: No

Direct Reports: No

Indirect Reports: No

Physical Requirements

Ability to exert minimal force of 25 pounds to carry, lift, push, pull and otherwise move objects. On occasions, may have to lift and move objects up to 50 pounds.

Required Education/Experience

Minimum High School Diploma or equivalent

Minimum of 1-3 years Escrow Officer/Assistant Escrow Officer experience

Required Licensing, Registration and/or Certifications

Licensing requirements as required by State/Federal Agencies

Notary Public license requirements as required by State

Required Skills/Knowledge

• Customer service skills with experience engaging with diverse homebuyer demographics.
• Ability to multi-task and handle fast paced and demanding work environment
• Effective follow up skills and attention to detail
• Ability to adjust well to change
• Ability to collaborate effectively across dispersed teams in multiple locations.
• Effective communication skills, both verbal and written
• Proficiency in Microsoft Office Suite required.
• Experience with OneNote and SoftPro is a plus
• Demonstrates effective collaboration skills to promote teamwork and communication among various departments and stakeholders.
• Demonstrates proactive initiative and self-motivation to drive tasks and projects forward independently.
• Exhibits exceptional time management and prioritization skills to efficiently meet deadlines and optimize task workflows.

Additional Information

This position is office-based, requiring in-office attendance five days a week to foster team collaboration and ensure direct customer engagement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the indi