Escrow Support Processor (10:00 am-7:00 pm Work Hours) (PGP Title)

PGP Title; Coppell (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

PGP Title is seeking an Escrow Support Processor to join our in-office team in Coppell, TX. The role focuses on centralized clerical processing for residential escrows from initiation to closing, ensuring accuracy and timely handling of documents.

Ideal candidates have 1–3 years of data entry experience, strong MS Office skills, and familiarity with title/escrow processes. This full-time position emphasizes teamwork, compliance, and reliable support across branches.

Qualifications

• Minimum 1–3 years data entry experience.
• Title & escrow insurance knowledge is a plus.
• Solid MS Office skills and familiarity with document handling.

Responsibilities

• Receives, reviews and processes a high volume of escrow documents.
• Communicates with various sources to ensure regulatory and policy compliance.
• Facilitates smooth and on-time closing transactions.
• Maintains accurate records and supports branch locations.
• Reviews documents for accuracy and compliance with laws.

Skills

Data entry

Microsoft Office

Communication

Attention to detail

Time management

Team collaboration

Education

High School Diploma

Tools

SoftPro

OneNote

Job description

Ensuring smooth and secure real estate closings for all involved in the transaction.

PGP Title is where real estate closings meet precision, care, and teamwork. For over 20 years, our full-service title and settlement professionals have partnered with PulteGroup’s homebuilding and mortgage teams to deliver seamless, on-time closings. Headquartered near Dallas, TX, we’re proud of our inclusive culture, guided by values like doing the right thing and working as a unified team. If you’re looking for a career with purpose, growth, and the chance to make a difference, you’ll find it here.

Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact.

This position is fully in office M-F in Coppell, TX, a suburb of Dallas.

Job Summary

The Escrow Support Processor is primarily responsible for providing centralized clerical processing of all documents connected with the initiation or closing of residential escrows.

Primary Job Responsibilities

• Receives, reviews and processes a high volume of escrow-related documents.
• Effectively communicates with various sources, ensuring compliance with relevant regulations and company policies.
• Assists in facilitating smooth and on-time closing transactions.
• Maintains accurate records and provides support to branch locations.
• Meticulously reviews documents for accuracy, completeness, and compliance with applicable laws and regulations.
• Distributes title commitments and preliminary title reports with required documentation to appropriate parties.
• Obtains and documents pre-closing information, conducts pre-closing audit, orders HOA Statements (if applicable), reviews real estate contracts, addendums, and lender title requests.
• Conducts post-close audits and delivery of lender submission packages to transaction parties.
• Reviews and submits transactional recording documents per County requirements.
• Identifies, logs, and assists in resolution of curative requirements.
• Distributes escrow checks with applicable documentation to appropriate parties.
• Prepares and delivers title insurance policies within designated timeframes.
• Images documents in compliance with document retention policy.
• Files document packages.
• Performs other duties as assigned.

Scope

• Decision Impact: Individual
• Department Responsibility: None
• Budgetary Responsibility: No
• Direct Reports: No
• Indirect Reports: No
• Physical Requirements: Ability to exert minimal force of 25 pounds to carry, lift, push, pull and otherwise move objects. On occasions, may have to lift and move objects up to 50 pounds.

Required Education and Experience

• Minimum High School Diploma or equivalent.
• Minimum of 1-3 years data entry experience.
• Title & escrow insurance experience a plus.

Required Licensing, Registration and/or Certifications

• Resident License may be required.

Required Skills/Knowledge

• Effective communication skills are essential for liaising with stakeholders, addressing inquiries, resolving any issues or discrepancies that may arise.
• Effective follow-up skills and attention to detail.
• Ability to adjust well to change.
• Proficiency in Microsoft Office Suite required.
• Experience with OneNote and SoftPro is a plus.
• Demonstrates effective collaboration skills to promote teamwork and communication among various departments and stakeholders.
• Shows expertise, proficiency, and comprehensive understanding of title and escrow processes.
• Demonstrates proactive initiative and self-motivation to drive tasks and projects forward independently.
• Exhibits exceptional time management and prioritization skills to efficiently meet deadlines and optimize task workflows.

Additional Information

• This position is office-based, requiring in-office attendance five days a week to foster team collaboration.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.

All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies. Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte's core purposes.

All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment.