Escrow Holdback Pro - Precision, Fast Closings

CrossCountry Mortgage, LLC; Cleveland, Northern (OH, KY); Hybrid; USD 40,000 - 65,000; Full time

Job summary

CrossCountry Mortgage, LLC in Cleveland is seeking an Escrow Holdback Specialist to manage disbursement and post-closing tasks for Escrow Holdback Loans. You will issue borrower welcome letters, verify funds locations, monitor progress, and ensure timely disbursements.

The role requires a high school diploma, up to one year of mortgage or financial experience, familiarity with Encompass preferred, strong math and analytical skills, and excellent communication.

Qualifications

• High School Diploma or equivalent.
• 1 year Mortgage Lending or Financial Industry experience preferred.
• Knowledge of Encompass preferred.
• Proficient in math and analytical skills.
• Excellent professional communication skills.
• Adept in problem solving.
• Excellent prioritization and time management.
• Experienced with Microsoft Outlook, Excel, Word and Windows.

Responsibilities

• Complete the Escrow Holdback Loan disbursement process.
• Send out Borrower Email Welcome Packages.
• Verify where Escrow Holdback Funds are being held.
• Review the Closing Disclosure and reconcile with the 2015 Itemization for fund allocations.
• Review Appraisal for work to be completed.
• Monitor undeliverable loans and request lock rate extensions as required.
• Monitor and authorize Municipality and Title Company release of funds.
• Monitor each loan’s progress and manage daily borrower communication.
• Interface with Loan Officers, Branch representatives, Closers, Title Companies, Municipalities and Contractors.
• Maintain and update daily communication logs in Encompass.
• Order the inspections, coordinate scheduling, and retrieve reports.
• Collect the w-9, lien waiver, invoice, release authorization and any necessary inspections to release Escrow Holdback Funds.
• Disburse Escrow Holdback Funds within allotted timeframes set by agency and lender.
• Process the close out of the Escrow Holdback with any related Agencies as required.
• Perform other adjacent team duties as needed.

Skills

Analytical skills

Communication skills

Math proficiency

Time management

Prioritization

Education

High School Diploma or equivalent

Tools

Encompass

Excel

Word

Outlook

Job description

CrossCountry Mortgage, LLC in Cleveland is seeking an Escrow Holdback Specialist to manage disbursement and post-closing tasks for Escrow Holdback Loans. You will issue borrower welcome letters, verify funds locations, monitor progress, and ensure timely disbursements.

The role requires a high school diploma, up to one year of mortgage or financial experience, familiarity with Encompass preferred, strong math and analytical skills, and excellent communication.