Escrow Coordinator: Real Estate Closings & Support

Compass International Holdings; Pocatello (ID); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Time Off

Holidays

Disability Insurance

Life Insurance

Parental Leave

EAP

Wellness Incentives

Job summary

TitleOne is seeking an Escrow Assistant in Idaho to provide administrative and transactional support to Escrow Officers, ensuring accurate real estate closings and compliant file processing. You will coordinate file setup, document prep, and communication with lenders, buyers, sellers, and agents, while maintaining organized records and assisting with trust accounting procedures.

Excellent organizational skills, attention to detail, and strong customer service are essential in a fast-paced

Qualifications

• High school diploma or GED or equivalent.
• Minimum one year of escrow or closing experience preferred.
• Working knowledge of real estate contracts and escrow processes.
• Strong organizational and communication skills.
• Proficiency with Microsoft Word, Excel, Outlook.

Responsibilities

• Provide direct support to Escrow Officers with file setup, scheduling, coordination, and file monitoring
• Assist in preparing and coordinating closing transactions between lenders, buyers, sellers, and real estate agents
• Communicate with customers and partners to provide status updates and respond to transaction-related questions
• Conduct closing support activities, including compiling loan documents and obtaining signatures as needed
• Handle escalated customer concerns with professionalism and resolution focus
• Proactively identify and resolve transaction issues before escalation
• Review real estate contracts, lender instructions, and title commitments for completeness and accuracy
• Handle pre- and post-closing curative matters and assist in clearing title issues
• Process earnest money transactions, including deposits, tracking, and receipts
• Assist with funding, disbursement, and balancing files in accordance with trust accounting standards
• Check files for payoffs, assumptions, and lender requirements
• Verify commissions and assist with communication to real estate agents
• Upload, organize, and maintain documents in ResWare or other escrow systems
• Provide backup phone coverage and support front desk operations as needed
• Maintain accurate and organized electronic files and ensure all final documentation is complete and distributed appropriately
• Ensure compliance with company policies, escrow standards, and trust accounting procedures
• Interact and communicate in a professional and effective manner with all levels of team members, leadership, customers, and external partners.
• Performs other functions as necessary or as assigned.

Skills

Escrow experience

Customer service

Organizational skills

Communication skills

Multitasking

Trust accounting familiarity

Education

High school diploma or GED

Tools

ResWare

MS Office

Windows OS

Job description

TitleOne is seeking an Escrow Assistant in Idaho to provide administrative and transactional support to Escrow Officers, ensuring accurate real estate closings and compliant file processing. You will coordinate file setup, document prep, and communication with lenders, buyers, sellers, and agents, while maintaining organized records and assisting with trust accounting procedures.

Excellent organizational skills, attention to detail, and strong customer service are essential in a fast-paced