Escrow Closing Manager

FlyHigh Group, Inc.; Cupertino (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Full health insurance

401(k)

Paid holidays

Job summary

FlyHigh Group, Inc. in Cupertino is seeking a Real Estate Transaction Coordinator to manage contract-to-close workflows, monitor milestones, and ensure accuracy of all closing documents.

You will coordinate with escrow officers, title companies, lenders, buyer agents, and internal teams; maintain closing checklists, track deadlines, and provide timely updates to stakeholders. This role requires strong communication, organization, and meticulous attention to detail.

Qualifications

• 3+ years of experience in real estate transaction coordination or related operations.
• Strong knowledge of escrow processes, title, and lender milestones.
• Proven ability to manage multiple active transactions with deadlines.
• Excellent communication and organizational skills.

Responsibilities

• Manage contract-to-close timelines and document deadlines.
• Coordinate with escrow officers, title companies, lenders, buyer agents, and internal teams.
• Maintain transaction status trackers, closing checklists, and internal reports.
• Provide regular closing status updates to Sales, Management, Accounting, and Construction.
• Escalate issues to appropriate internal owners when needed.

Skills

Real estate transaction coordination

Excellent communication

Organization

Attention to detail

Multi-tasking

Tools

DocuSign

CRM systems

Spreadsheets

Email tracking

Job description

• Manage active transactions from contract execution through close of escrow.
• Coordinate with escrow officers, title companies, lenders, buyer agents, and internal teams.
• Track escrow opening, deposits, loan milestones, appraisal, contingencies, document deadlines, signing, funding, and recording.
• Monitor closing timelines and proactively identify potential delays.
• Maintain transaction status trackers, closing checklists, and internal reports.

Buyer, Agent & Internal Communication

• Serve as the primary process point of contact for under-contract buyers and buyer agents regarding escrow, closing timeline, documents, and next steps.
• Coordinate buyer questions internally and ensure responses are accurate and approved when needed.
• Provide regular closing status updates to Sales, Management, Accounting, and Construction as needed.
• Escalate buyer concerns, delay issues, credit requests, legal questions, or contract-related disputes to the appropriate internal owner.

Document & Transaction Management

• Ensure contract files are complete, accurate, and properly organized.
• Coordinate signatures for amendments, addenda, disclosures, contingency removals, and closing-related documents.
• Review closing-related information for consistency with the purchase agreement, including price, credits, incentives, deposits, and closing date.
• Support compliance with company procedures and transaction documentation requirements.

Final Walkthrough & Closing Handoff

• Coordinate with Construction and Sales on final walkthrough timing and home delivery readiness.
• Track final walkthrough status and ensure proper internal follow-up on closing-related items.
• Coordinate closing handoff items, including keys, access, buyer information, HOA closing details, and internal close notifications.
• Support the transition from closing to warranty, customer care, or post-close support where applicable.

What We’re Looking For

• 3+ years of experience in real estate transaction coordination, escrow coordination, title, lending, homebuilder closing, or related real estate operations.
• Strong understanding of purchase agreements, escrow process, title, lender milestones, contingencies, closing statements, and transaction deadlines.
• Experience with national or regional homebuilders, new construction sales, or builder-side escrow/closing operations is strongly preferred.
• Excellent communication, organization, and follow-up skills.
• Strong attention to detail and ability to manage multiple active transactions at the same time.
• Ability to coordinate across sales, escrow, lender, title, construction, accounting, and management teams.
• Comfortable using transaction management tools, spreadsheets, shared drives, CRM systems, DocuSign, and email-based tracking.
• Professional judgment to identify issues early and escape appropriately.

This position offers highly competitive pay with performance-based bonus, and benefits that include full health insurance, 401(k), holidays, sick leave, complimentary lunches, in-office perks, etc.