Escrow Assistant - Shelton

Fidelity National Financial; Shelton (CT); On-site; USD 28,000 - 32,000; Full time

Job summary

Fidelity National Financial is seeking an Escrow Assistant to support escrow officers through all closing stages. The role focuses on preparing and reviewing documents, communicating with clients, agents, and lenders, and ensuring files are accurate, complete, and compliant.

This onsite position is based in Shelton, Washington. Candidates should have a high school diploma or GED (associate degree preferred) and 1–2 years of real estate-related experience.

Qualifications

• High school diploma or GED required; some positions prefer higher education.
• 1–2 years of escrow, title, mortgage, banking, or related real estate experience preferred.
• Familiarity with real estate documents.
• Attention to detail and strong organizational, customer-service and problem-solving skills.
• Computer proficiency and math/financial accuracy.

Responsibilities

• Assist escrow officer with opening, processing, and closing escrow files.
• Order title commitments, loan payoffs, and other necessary documents.
• Review and prepare escrow instructions, amendments, and settlement statements.
• Communicate with clients, lenders, agents, and internal staff regarding status and required items.
• Manage incoming funds and disbursements per escrow instructions.
• Maintain compliance with state and company regulations.

Skills

Attention to detail

Organizational skills

Customer service

Communication skills

Problem solving

Computers

Math / financial accuracy

Real estate documents

Education

High school diploma or GED

Associate's or bachelor's degree preferred

Job description

FNF ® is the leading provider of title insurance and settlement services to the real estate and mortgage industries. FNF ®’s various mortgage and real estate services companies provide services that complement our title insurance business. From a full-service qualified intermediary, home warranties, UCC insurance, relocation services, and notary services, we provide essential services to fulfill the needs of a changing real estate industry. FNF ®believes the power of technology can elevate the real estate transaction. From investments in title and escrow software to industry-leading real estate partner solutions, we take our commitment to provide real estate professionals and consumers with a truly reimagined, transparent, connected, and trusted real estate experience to heart.

POSITION OVERVIEW

The Escrow Assistant provides support to escrow officers in all phases of real estate closings. This role prepares and reviews documents, communicates with clients, agents, and lenders, and ensures files are accurate, complete, and compliant. Strong attention to detail, organizational skills, and customer service are essential to deliver smooth and timely transactions.

LOCATION

This position is onsite based in Shelton, WA.

DUTIES & RESPONSIBILITIES

Assist escrow officer with opening, processing, and closing escrow files. Order title commitments, loan payoffs, and other necessary documents. Review and prepare escrow instructions, amendments, and settlement statements. Communicate with clients, lenders, agents, and internal staff regarding status and required items. Manage incoming funds and disbursements per escrow instructions. Maintain compliance with state and company regulations.

MINIMUM REQUIREMENTS

• High school diploma or GED required; some companies may prefer an associate's or bachelor's degree.
• 1–2 years of escrow, title, mortgage, banking, or related real estate experience is usually preferred (some entry-level positions available with training).
• Familiarity with real estate documents (purchase agreements, deeds, loan documents, title commitments).
• Attention to detail – accuracy is crucial when preparing escrow instructions, reviewing documents, or balancing files.
• Organizational skills – ability to manage multiple files and deadlines simultaneously.
• Customer service – strong communication skills to interact with buyers, sellers, agents, lenders, and other parties.
• Problem-solving – resolving discrepancies in documents, title issues, or closing conditions.
• Computer proficiency Math/financial accuracy – ability to calculate balances, prorations, and verify figures.

COMPENSATION & BENEFITS

FNF, its affiliates, and subsidiaries carefully considers multiple factors to determine compensation, including a candidate’s education, training, specialty, experience, and work location. Based on location and job-related factors such as skillset and experience, this position has the potential to earn compensation in the range of $20.00 – $23.00 hourly. Actual rate may vary within the range provided, depending on a number of factors, including skillset, experience and location. The base compensation is one component of the total rewards package offered to our employees, including optional health and welfare insurance (medical/dental/vision/life/disability), paid holidays, vacation, and sick time off, and matching 401(k) plan and matching employee stock purchase plan.

EQUAL OPPORTUNITY POLICY

FNF, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.