Escrow Assistant | Real Estate Closings & Customer Focus

First American; Austin (TX); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

PTO / paid sick leave

Employee stock purchase plan

Job summary

First American in Austin Westlake, TX is seeking an Escrow Assistant to support the escrow team with administrative tasks and customer service.

Responsibilities include opening orders, preparing closing documents, disbursing funds, and communicating with customers to ensure a smooth closing.

Candidates should have 2+ years escrow experience, a high school diploma, strong MS Office skills, and a detail‑driven, collaborative mindset.

Qualifications

• 2+ years escrow-related experience preferred.
• Strong written and verbal communication skills.
• Detail-oriented team player who can multitask in a fast-paced environment.

Responsibilities

• Open orders and input closing statement information.
• Prepare documents for closing and handle disbursement steps.
• Maintain clear communication with customers during the escrow process.
• Support the Escrow team with daily administrative tasks.

Skills

Customer service

Communication

Organization

Attention to detail

MS Office

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

First American in Austin Westlake, TX is seeking an Escrow Assistant to support the escrow team with administrative tasks and customer service.

Responsibilities include opening orders, preparing closing documents, disbursing funds, and communicating with customers to ensure a smooth closing.

Candidates should have 2+ years escrow experience, a high school diploma, strong MS Office skills, and a detail‑driven, collaborative mindset.