Escrow Assistant (Hybrid)

ForFutures Financial, Planning, a financial advisory practice of Ameriprise Financial Services LLC; Town of Florida (NY); On-site; USD 52,896,000 - 70,569,000; Full time

Benefits offered by this job

Medical, dental, vision

401k

PTO / paid sick leave

Employee stock purchase plan

Job summary

First American's Agency Division is seeking an escrow assistant to provide administrative support throughout the escrow process for residential closings. You will gather information, prepare documents, and coordinate disbursements while communicating clearly with clients and internal teams.

Ideal candidates have strong MS Office and Excel skills, solid customer service abilities, and at least two years in an escrow-related role; a high school diploma or equivalent is required.

Qualifications

• Two years of escrow-related experience.
• Strong MS Office and Excel skills.
• Excellent verbal and written communication.

Responsibilities

• Perform a wide range of administrative duties to gather info and assist the escrow process.
• Open orders, input closing statement information, and prepare documents for closing.
• Coordinate disbursement and follow up on all escrow transactions.
• Communicate requirements to clients.

Skills

Customer service

Problem solving

Organizational skills

MS Office

Excel

Verbal communication

Written communication

Professionalism

Detail oriented

Escrow knowledge

Education

High School diploma

Tools

MS Office suite

Document prep software

Job description

Who We Are

Join a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

Who We Are

Join a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Typically found in a branch/office setting where the assistant is providing support to Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer. Primarily focused on residential transactions.

What You'll Do

• Performs a wide range of administrative duties to gather information and assist in the escrow process
• Duties may include: Opening orders, inputting closing statement information, preparing documents for closing and handling the complete disbursement and follow up of all escrow transactions
• Communicates requirements and other information to clients
• Interprets various agreements as they relate to closing and prepare all documents required for transactions

What You'll Bring

• Customer service skills
• Problem solving skills
• Strong organizational skills
• Knowledge of MS Office suite
• Proficient Excel skills
• Excellent verbal/written communication skills
• Able to maintain professionalism and a positive service attitude at all times
• Strong detail orientation
• Knowledge of company and/or client operating systems
• Complex problem solving skills
• High School diploma or equivalent
• 2+ years experience in an escrow related role

Pay Range: $18.46 - $24.63 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.