Escrow Assistant

First American; Incline Village (NV); On-site; USD 25,000 - 34,000; Full time

Job summary

First American is seeking an Escrow Assistant in Incline Village, NV to support the escrow department with administrative duties throughout residential closings. You will open orders, input closing statements, prepare closing documents, and manage disbursement follow-up with clients.

The ideal candidate has 2+ years of escrow experience, excellent communication, organization, and MS Office skills. The role offers stable hours, a team-oriented environment, and comprehensive benefits.

Qualifications

• High School diploma or equivalent.
• 2+ years of escrow-related experience.
• Strong customer-service and communication skills.
• Proficient with MS Office.

Responsibilities

• Performs administrative duties to gather information and assist in the escrow process.
• Open orders, input closing statement info, prepare documents for closing and handle disbursement and follow up of all escrow transactions.
• Communicates requirements to clients.
• Interprets various agreements as they relate to closing and prepares required documents.

Skills

Customer service

Problem solving

Organization

Communication skills

Professionalism

Attention to detail

MS Office

Education

High School diploma or equivalent

Tools

MS Office

Job description

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Typically found in a branch/office setting where the assistant is providing support to Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer. Primarily focused on residential transactions. If the role is primarily supporting commercial transactions, please refer to the Commercial Escrow Assistant job family. If the role exists in a centralized processing unit or department designed to support multiple offices/and or locations and is focused on high-volume paperwork processing, please refer to the Escrow Support Processor Job family.

Job Level Summary

• Intermediate levels require a solid understanding of functional tasks
• Assistance may be required from more experienced team members will vary depending on task complexity
• Work may be reviewed for new or more complex tasks
• Provide a wide range of support within a functional area
• Follow functional area’s processes and procedures in daily activities, troubleshoot as needed and recommend suggestions for continuous improvements to overall operations

Essential Functions

• Performs a wide range of administrative duties to gather information and assist in the escrow process
• Opening orders, inputting closing statement information, preparing documents for closing and handling the complete disbursement and follow up of all escrow transactions
• Communicates requirements and other information to clients
• Interprets various agreements as they relate to closing and prepare all documents required for transactions

Knowledge and Skills/Technology Used

• Customer service skills
• Problem solving skills
• Strong organizational skills
• Knowledge of MS Office suite
• Excellent verbal/written communication skills
• Able to maintain professionalism and a positive service attitude at all times
• Strong detail orientation
• Knowledge of company and/or client operating systems

Typical Education

High School diploma or equivalent

Typical Range of Experience

2+ years experience in an escrow related experience

Pay Range

Pay Range: $18.46 - $24.63 Hourly This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Our people are the foundation of First American’s success and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work and leave each day feeling they have made a difference.

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