eSales Agent: Premium Auto Sales & High Earnings

Sonic Automotive, Inc.; Calabasas (CA); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

PTO

Job summary

Mercedes Benz of Calabasas seeks an eSales Agent to engage with customers online and by phone, driving sales appointments and dealership visits. The role emphasizes delivering a premium customer experience and using CRM tools to manage inquiries and follow-ups.

Compensation includes base hourly pay plus commission, with on-target earnings up to $120,000 annually based on performance. Full-time schedule, evening and weekend Availability required.

Qualifications

• 1 year call center or sales experience
• Excellent written and verbal communication skills
• Able to work evenings and weekends
• Authorized to work in the USA
• Valid Driver's License and clean driving record

Responsibilities

• Answer inbound calls and chats
• Provide timely responses to customer questions
• Provide price quotes and payment options
• Generate sales and appointment opportunities
• Maintain follow-up with active guests and KPIs

Skills

Customer service

Sales experience

Communication

Time management

Team player

Education

Associate degree

Tools

CRM software

Lead management

Job description

Mercedes Benz of Calabasas seeks an eSales Agent to engage with customers online and by phone, driving sales appointments and dealership visits. The role emphasizes delivering a premium customer experience and using CRM tools to manage inquiries and follow-ups.

Compensation includes base hourly pay plus commission, with on-target earnings up to $120,000 annually based on performance. Full-time schedule, evening and weekend Availability required.