ERS Program Coordinator ll

Copa Health; Mesa (AZ); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Health coverage (ICHRA)

Dental and Vision

PTO 3 weeks

10 paid holidays

Tuition reimbursement

403(b) retirement plan

Employee Assistance Program

Life insurance

Disability coverage

Pet insurance

Job summary

Copa Health in Mesa, AZ is seeking a Program Coordinator for its Employment-Related Services Program to coordinate personalized services, manage intakes, and place participants, while partnering with families and community partners to connect individuals with essential resources.

Successful candidates will have demonstrated supervisory and administrative experience, a Bachelor's degree in social services or related field, bilingual English/Spanish preferred, and a valid AZ driver’s license.

Qualifications

• Bachelor’s degree in social services, special education or administration.
• Minimum two years of demonstrated supervisory experience.
• Five years of responsible administrative experience.
• Substantial experience working with individuals with disabilities (5 years plus preferred).
• Bilingual (English/Spanish) preferred.
• Must have a fingerprint clearance card issued by the AZ Department of Public Safety or eligible to receive one within eight (8) weeks of hire.
• Valid AZ Driver’s License with state minimum insurance coverage.

Responsibilities

• Ensure the maintenance of departmental operations to achieve compliance with contract requirements, accreditation, licensing and monitoring standards, agency procedures, Federal/State/Local regulations and all other licensing/regulatory agencies as directed.
• Adhere to current training requirements and applicable accreditation and licensing/regulatory standards and compliance with HIPAA and HITECH requirements.
• Ensure continued quality programming during ERS Management absence. Ensure that all necessary reports are completed within given timelines. Maintain a current knowledge of the case records of individuals receiving service.
• Ensure the accurate completion of administrative tasks to include payroll, program development, scheduling, program documentation, service authorization, support plan information, time studies, time standards, required documentation as required by DOL and general record keeping related to the department.
• Takes the lead in coordinating monitoring and life safety inspections, working closely with the monitoring team before and throughout the inspection process.
• Ensure that agency procedure, licensing, monitoring, certification, regulatory and networks accreditation standards related to health and safety are maintained.

Skills

Supervisory experience

Bilingual (English/Spanish)

Disabilities experience

Education

Bachelor’s degree in social services / administration

Job description

Who We Are

At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well-being of our team.

Why Join Copa Health

At Copa Health, we prioritize the growth, well-being, and satisfaction of our team members. When you join our team, you’ll receive:

• Competitive salary and comprehensive benefits package
• Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
• Dental and Vision Coverage to complement your health plan
• Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
• 10 paid holidays annually
• Wellness Program, including access to mental health resources
• Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
• Affordable Medical, Dental, and Vision plans to fit your needs
• 403(b) retirement plan with company match to help you plan for your future
• Employee Assistance Program with free coaching and therapy sessions
• Additional benefits including life insurance, disability coverage, pet insurance, and more

Who We're looking for

Copa Health is seeking a Program Coordinator who will make a meaningful impact in our Employment-Related Services Program. As an Employment-Related Services Program Coordinator, you’ll coordinate personalized services, manage intakes and work program placement, collaborate with families and community partners, and connect individuals with essential resources all while fostering inclusion, growth, and community involvement.

Starting pay: $43,888/annually DOE

Key Responsibilities

• Ensure the maintenance of departmental operations to achieve compliance with contract requirements, accreditation, licensing and monitoring standards, agency procedures, Federal/State/Local regulations and all other licensing/regulatory agencies as directed.
• Adhere to current training requirements and applicable accreditation and licensing/regulatory standards and compliance with the Health Insurance Portability and Accountability Act (HIPAA) and Health Information Technology for Economic Clinical Health (HITECH) requirements.
• Ensure continued quality programming during ERS Management absence. Ensure that all necessary reports are completed within given timelines. Maintain a current knowledge of the case records of individuals receiving service.
• Ensure the accurate completion of administrative tasks to include, but not limited to: payroll, program development, scheduling, program documentation, service authorization, support plan information, time studies, time standards, required documentation as required by DOL and general record keeping related to the department. Attend meetings and actively participate in internal and external committees.
• Takes the lead in coordinating monitoring and life safety inspections, working closely with the monitoring team before and throughout the inspection process.
• Ensure that agency procedure, licensing, monitoring, certification, regulatory and networks. accreditation standards related to health and safety are maintained. Be aware of individual’s physical restrictions and medical concerns.

Qualifications

• Requires any combination of training, education and/or experience equivalent to a Bachelor’s degree in the area of social services, special education and/or administration

• A minimum of two years demonstrated supervisory experience.

• Five years demonstrated responsible administrative experience.

• Substantial experience working with individuals with disabilities (5 years plus preferred).

• Bilingual (English/Spanish) preferred

• Must have a fingerprint clearance card issued by the AZ Department of Public Safety or eligible to receive one within eight (8) weeks of hire.

• Valid AZ Driver’s License with state minimum insurance coverage

Copa Health is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE.