ERP Training & Systems Support Lead

LJ Inc.; Swartz Creek (MI); Vor Ort; USD 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

100% health insurance

Dental and vision for employee and 3+

401k with company match

Paid PTO

Zusammenfassung

LJ Inc. is seeking an ERP Software Coordinator to lead employee training and daily support for the ERP system (Accumatica).

You will develop training materials, guide users, and resolve routine issues while supporting the transition during implementation and providing ongoing training after go-live. Success in this role requires strong communication, documentation, and a solid understanding of business processes across departments, with the ability to handle confidential information and work

Qualifikationen

• Experience training employees on business software.
• Ability to explain software functions clearly across skill levels.
• Strong troubleshooting and organizational skills; maintain clear records.

Aufgaben

• Develop and deliver new hire, refresher, and ongoing system training.
• Create and maintain training materials, guides, and SOPs.
• Serve as primary contact for employee questions and coordinate with IT/partners.

Kenntnisse

Training

Explain software functions

Troubleshooting

Documentation

Communication

MS Office

Independent work

Confidential data handling

Process knowledge

Tools

Accumatica

Microsoft Office

Jobbeschreibung

LJ Inc. is seeking an ERP Software Coordinator to lead employee training and daily support for the ERP system (Accumatica).

You will develop training materials, guide users, and resolve routine issues while supporting the transition during implementation and providing ongoing training after go-live. Success in this role requires strong communication, documentation, and a solid understanding of business processes across departments, with the ability to handle confidential information and work