ERP & IT Systems Support Lead — Multi-Site Training

Subinitial LLC; El Cajon (CA); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Life insurance

401(k) with matching

Paid time off

Paid holidays

Employee assistance program

Flexible spending account

Job summary

Subinitial LLC in El Cajon, CA is seeking an IT Systems & ERP Support Specialist to own infrastructure across four sites, support end-user computing, and administer the in-house ERP. This role blends workstation setup, network management, and ERP administration.

You will train staff, document procedures, manage user accounts and security, and work with our software development team to deploy new features. In-office, full-time with standard hours and potential extended hours.

Qualifications

• Hands-on workstation setup, administration, and troubleshooting.
• Solid understanding of networking fundamentals and VPNs.
• Ability to read software you didn't write and interpret logs.
• Capability to document procedures clearly for non-technical staff.

Responsibilities

• Set up, configure, and maintain workstations and peripherals.
• Manage user accounts, permissions, and onboarding/offboarding.
• Administer and troubleshoot networking across four sites, incl. inter-site links.
• Configure VPN access for remote and traveling staff.
• Support ERP and work with devs on deployments and updates.
• Create user guides and train staff on ERP and computer use.

Skills

Windows/macOS admin

Networking basics

VPN support

ERP familiarity

Technical documentation

Self-directed

Job description

Subinitial LLC in El Cajon, CA is seeking an IT Systems & ERP Support Specialist to own infrastructure across four sites, support end-user computing, and administer the in-house ERP. This role blends workstation setup, network management, and ERP administration.

You will train staff, document procedures, manage user accounts and security, and work with our software development team to deploy new features. In-office, full-time with standard hours and potential extended hours.