ERP Systems Administrator

Tri-City Group; Davenport (IA); On-site; USD 80,000 - 110,000; Full time

Job summary

Tri-City Group in Davenport, IA is seeking an ERP Systems Administrator to support the ERP platform's strategy, operation, governance, and continuous improvement. You will oversee system administration, integrations, configuration, and process optimization to ensure ERP enables business goals.

The role requires strong knowledge of ERP systems, experience with deployments and user training, and the ability to translate business needs into system configurations. Equal opportunity employer.

Qualifications

• Bachelor’s degree in IT, CS, business or related field.
• Minimum 5 years’ experience in Accounting, ERP Administration or equivalent.
• In-depth knowledge of ERP systems, integrations, reporting and field mapping.
• General knowledge of accounting principles.
• Experience supporting ERP deployments and user training.

Responsibilities

• Monitor ERP system performance for reliable operation.
• Maintain, troubleshoot, and resolve ERP software issues.
• Test and deploy system updates, enhancements, and config changes.
• Manage ERP integrations with other business apps.
• Create and manage user accounts with appropriate access.
• Run and distribute reports per business requirements.
• Identify automation opportunities to reduce manual data entry.
• Collaborate with business teams to translate needs into config.
• Develop and maintain IT documentation and user guides.
• Provide ERP training and support to end users.
• Communicate updates and issues to stakeholders.
• Prioritize short- and long-term project needs.

Skills

Critical thinking

Problem solving

Interpersonal skills

Communication

Process improvement

Documentation

Strategic awareness

Education

Bachelor’s degree in IT/CS/Business/Finance

Tools

MS Office Suite

Job description

Tri-City Group is currently hiring an ERP Systems Administrator in Davenport, IA. This position will support the strategy, operation, governance, and continuous improvement of the company’s ERP platform. This role oversees system administration, functional support, integration, configuration, and process improvement to ensure the ERP system effectively supports business needs.

Essential Duties

• Monitor ERP system performance to support reliable and efficient operation.
• Maintain, troubleshoot, and resolve issues related to ERP system software.
• Test and deploy system updates, enhancements, and configuration changes.
• Manage integrations between the ERP system and other business applications.
• Create and manage user accounts, including appropriate access permissions and restrictions.
• Run and distribute reports based on business requirements.
• Identify and create automation opportunities to reduce manual data entry and improve efficiency.
• Partner with business teams to improve processes and translate business needs into system configuration.
• Develop and maintain IT documentation, procedures, and user guides.
• Provide ERP training, documentation, and support to end users.
• Communicate system updates, issues, and process information professionally with internal and external stakeholders.
• Prioritize short- and long-term project needs to support business goals.
  

Competencies

• Critical thinking & Problem solving
• Ability to research and solve issues independently

• Good interpersonal skills & Collaboration
• Excellent written and verbal communication skills

• Dedication to process improvements
• Maintain accurate system documentation
• Strategic awareness

Required Education and Experience

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, Accounting, Finance, or a related field
• Minimum of 5 years’ experience in Accounting, ERP Administration or an equivalent combination of education and experience related to this position
• In-depth knowledge of ERP systems and integrations, reporting, and field mapping
• General knowledge of accounting principles
• Proficient in MS Office Suite

All job offers are contingent upon the successful completion of a drug screen and reference check. Tri-City Group is an equal opportunity employer.