ERP Support & Data Troubleshooter (SQL)

L2 Brands; Hanover (York County); On-site; USD 65,000 - 80,000; Full time

Job summary

L2 Brands in Hanover, PA is seeking an ERP Support Specialist to join our IT team. You will manage and resolve ERP-related tickets, perform data fixes with SQL, and support users across departments to keep our operations running smoothly.

This full-time office role emphasizes clear communication, proactive problem solving, and collaborative data work in a Microsoft SQL Server environment. Occasional after-hours or weekend coverage may be required to meet business needs.

Qualifications

• Intermediate SQL for data queries and fixes.
• Experience supporting ERP systems, preferably with MS SQL.
• Excellent communication across departments and user groups.
• Strong analytical, problem solving, and attention to detail.
• Ability to manage shifting priorities in a fast-paced environment.

Responsibilities

• Handle incoming ERP support tickets and resolve them efficiently to minimize disruption.
• Analyze, troubleshoot, and execute data corrections and queries in Microsoft SQL Server.
• Collaborate with departments across the organization and communicate timelines clearly.
• Document solutions and maintain records of issue resolutions for knowledge sharing.
• Identify recurring issues and suggest proactive improvements to prevent recurrences.
• Contribute to special projects as needed.

Skills

SQL

ERP systems

Communication

Analytical thinking

Prioritization

Job description

L2 Brands in Hanover, PA is seeking an ERP Support Specialist to join our IT team. You will manage and resolve ERP-related tickets, perform data fixes with SQL, and support users across departments to keep our operations running smoothly.

This full-time office role emphasizes clear communication, proactive problem solving, and collaborative data work in a Microsoft SQL Server environment. Occasional after-hours or weekend coverage may be required to meet business needs.