ERP Senior Manager: Supply Chain & Logistics IT

Midea-Group; Parsippany-Troy Hills (NJ); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K

Comprehensive benefit package

Job summary

Midea America Corp. in Parsippany, NJ, seeks an ERP Senior Manager in Supply Chain & Logistics to lead IT operations for SCM systems, including EDI, WMS, and TMS, with a focus on data-driven performance improvement.

You will lead a small IT team, partner with global IT and business partners, and drive a strategic roadmap while ensuring IT controls and audit readiness.

Qualifications

• Bachelor’s degree in IT, CS, Supply Chain, Logistics, Business, Engineering, or related field.
• 8+ years in IT operations, app management, systems integration, or supply chain tech.
• Experience with EDI, WMS, TMS, inventory planning, ERP, order management, or related enterprise systems.
• Data-driven methods to improve reliability, reduce incidents, and increase efficiency.
• Root cause analysis, incident/problem management, continuous improvement, and stakeholder communication.
• Experience managing technical teams, vendors, or cross-functional delivery partners.

Responsibilities

• Manage daily IT operations for supply chain/logistics apps and integrations (EDI, WMS, TMS, inventory planning, etc.).
• Use data, KPIs, dashboards, and automation to improve service quality and efficiency.
• Lead root cause analysis and drive corrective actions to reduce tickets and issues.
• Partner with business, vendors, and global IT teams to prioritize enhancements and resolve challenges; lead 2–4 IT professionals.
• Define and maintain the IT strategic roadmap for supply chain/logistics, balancing stability and value.
• Ensure IT controls, change management, security, documentation, and audit readiness.

Skills

IT operations

Data analysis

Root cause analysis

Stakeholder communication

Team leadership

ERP systems

Education

Bachelor's degree in IT/CS/Supply Chain/Engineering

Tools

SAP

Oracle ERP

Microsoft Dynamics 365

Job description

ERP Senior Manager – Supply Chain & Logistics

About Midea America

Midea America Corp. is a U.S. subsidiary within Midea Group, the Fortune 500 giant known for making life easier for millions around the globe. As the world’s top maker of home appliances, Midea is proud of its 166,000+ employees and presence in 200+ countries, including here in the U.S.

Headquartered in Parsippany, N.J., with an innovation hub in Louisville, Kentucky, Midea America is dedicated to providing practical innovations that surprise and delight, creating moments to cherish at home.

Midea's lineup of appliances - from refrigerators to air conditioners, laundry solutions and floor care - are high quality, reliable, and affordable. By thoughtfully engineering performance, convenience, and design into every product, Midea delivers on the promise of every appliance to make your life a little easier

Job Summary:

The Sr. IT Supply Chain/Logistics Operation Manager leads IT operations, continuous improvement, and roadmap execution for supply chain and logistics systems, with emphasis on EDI, WMS, TMS, inventory planning, integrations, data-driven performance improvement, and reliable business support.

Key Responsibilities

• Manage daily IT operations for supply chain/logistics applications and integrations, including EDI, WMS, TMS, inventory planning, and related systems.
• Use data, KPIs, dashboards, and automation to improve service quality, reliability, and operational efficiency.
• Lead root cause analysis for recurring incidents and drive corrective actions to reduce maintenance tickets and production issues.
• Strong attention to details
• Partner with business, vendor, and global IT teams to prioritize enhancements and resolve operational challenges. Lead, coach, and develop a team of 2–4 IT professionals.
• Define and maintain the supply chain/logistics IT strategic roadmap, balancing stability, scalability, cost, and business value.
• Ensure adherence to IT controls, change management, security, documentation, and audit requirements.

Required Qualifications

• Bachelor’s degree in IT, Computer Science, Supply Chain, Logistics, Business, Engineering, or related field.
• 8+ years of experience in IT operations, application management, systems integration, or supply chain/logistics technology.
• Experience with EDI, WMS, TMS, inventory planning, ERP, order management, or related enterprise systems.
• Proven ability to use data-driven methods to improve reliability, reduce incidents, and increase process efficiency.
• Strong experience in root cause analysis, incident/problem management, continuous improvement, and stakeholder communication.
• Experience managing technical teams, vendors, or cross-functional delivery partners.

Preferred Qualifications

• Experience with SAP, Oracle, Microsoft Dynamics, or similar ERP platforms.
• Knowledge of APIs, middleware, EDI standards, message queues, file-based integrations, and monitoring tools.
• ITIL, Lean/Six Sigma, Agile, PMP, CSCP, CPIM, or related certifications preferred.

Success Measures

• Reduced recurring tickets, incidents, and resolution cycle time.
• Improved integration reliability, system uptime, and operational visibility.
• Clear supply chain/logistics IT roadmap aligned to business priorities.
• Strong stakeholder satisfaction and effective team performance.

Feature Benefits:

• Medical, Dental, Vision,
• 401K,
• Comprehensive benefit package, to learn more, please visitCareers Page (midea.com)

Midea America Corp. is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.