IT ERP Logistics Analyst / Manager

Midea America; New Jersey; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401K

Comprehensive benefit package

Job summary

Midea America Corp. is seeking an ERP Logistics Analyst / Manager to support, optimize, and manage our enterprise logistics systems, with a primary focus on Warehouse Management Systems (WMS) and Transportation Management Systems (TMS).

This role collaborates with operations, supply chain, logistics, and IT to enable processes through ERP applications. You will lead configuration, testing, and upgrades; translate business needs into specifications; coordinate cross-functional projects and

Qualifications

• Bachelor’s degree in Information Technology, Supply Chain Management, Business, Logistics, Engineering, or a related field.
• Experience supporting ERP logistics processes, WMS, TMS, or related supply chain applications.
• Ability to gather business requirements, document process flows, develop functional specifications, and support system testing.
• Experience working with cross-functional teams, external vendors, and business stakeholders in a fast-paced environment.
• Balance hands-on system support with strategic process improvement and project delivery responsibilities.

Responsibilities

• Serve as the primary IT/business systems partner for logistics functions, including warehouse operations, transportation planning, shipping, receiving, inventory movement, carrier integration, and order fulfillment.
• Manage and support WMS and TMS applications, including configuration, enhancements, issue resolution, testing, user support, and system upgrades.
• Analyze logistics business requirements and translate them into functional specifications, system configuration, process improvements, and technical change requests.
• Partner with warehouse, transportation, supply chain, finance, customer service, and external vendors to improve end-to-end logistics processes.
• Lead or support ERP logistics-related projects, including new site implementations, system integrations, process standardization, automation initiatives, and continuous improvement efforts.
• Troubleshoot system issues, perform root cause analysis, coordinate resolution with internal IT teams and vendors, and communicate status to business stakeholders.
• Support integrations between ERP, WMS, TMS, EDI, carrier platforms, third-party logistics providers, and reporting tools.
• Develop and maintain documentation for business processes, system configuration, test scripts, training materials, and support procedures.
• Coordinate user acceptance testing, regression testing, training, and post-go-live support for logistics system changes.
• Monitor system performance, data accuracy, transaction flow, and process compliance to ensure reliable logistics operations.

Skills

ERP logistics knowledge

WMS/TMS experience

Cross-functional collaboration

Requirements gathering

Project delivery

Education

Bachelor's degree in IT / Supply Chain / Business

Tools

Softeon

EDI platforms

Job description

Midea America Corp. is a U.S. subsidiary within Midea Group, the Fortune 500 giant known for making life easier for millions around the globe. As the world’s top maker of home appliances, Midea is proud of its 166,000+ employees and presence in 200+ countries, including here in the U.S.

Headquartered in Parsippany, N.J., with an innovation hub in Louisville, Kentucky, Midea America provides practical innovations that surprise and delight, creating moments to cherish at home.

Midea’s lineup of appliances - from refrigerators to air conditioners, laundry solutions and floor care - are high quality, reliable, and affordable. By thoughtfully engineering performance, convenience, and design into every product, Midea delivers on the promise of every appliance.

Job Description

Role Summary

The ERP Logistics Analyst / Manager is responsible for supporting, optimizing, and managing enterprise logistics systems, with a primary focus on Warehouse Management Systems (WMS) and Transportation Management Systems (TMS). This role partners closely with business operations, supply chain, logistics, warehouse, transportation, and IT teams to ensure logistics processes are effectively enabled through ERP and related applications.

Key Responsibilities

• Serve as the primary IT/business systems partner for logistics functions, including warehouse operations, transportation planning, shipping, receiving, inventory movement, carrier integration, and order fulfillment.
• Manage and support WMS and TMS applications, including configuration, enhancements, issue resolution, testing, user support, and system upgrades.
• Analyze logistics business requirements and translate them into functional specifications, system configuration, process improvements, and technical change requests.
• Partner with warehouse, transportation, supply chain, finance, customer service, and external vendors to improve end-to-end logistics processes.
• Lead or support ERP logistics-related projects, including new site implementations, system integrations, process standardization, automation initiatives, and continuous improvement efforts.
• Troubleshoot system issues, perform root cause analysis, coordinate resolution with internal IT teams and vendors, and communicate status to business stakeholders.
• Support integrations between ERP, WMS, TMS, EDI, carrier platforms, third-party logistics providers, and reporting tools.
• Develop and maintain documentation for business processes, system configuration, test scripts, training materials, and support procedures.
• Coordinate user acceptance testing, regression testing, training, and post-go-live support for logistics system changes.
• Monitor system performance, data accuracy, transaction flow, and process compliance to ensure reliable logistics operations.

Required Qualifications

• Bachelor’s degree in Information Technology, Supply Chain Management, Business, Logistics, Engineering, or a related field.
• Experience supporting ERP logistics processes, WMS, TMS, or related supply chain applications. Strong understanding of warehouse operations, transportation management, order fulfillment, inventory movement, shipping, receiving, and distribution processes.
• Ability to gather business requirements, document process flows, develop functional specifications, and support system testing.
• Experience working with cross-functional teams, external vendors, and business stakeholders in a fast-paced operating environment.
• Ability to balance hands-on system support with strategic process improvement and project delivery responsibilities.

Preferred Qualifications

• Experience with major ERP platforms such as Oracle, SAP, Microsoft Dynamics, or similar enterprise systems.
• Hands-on experience with WMS and TMS configuration, integrations, reporting, and operational support. Experience with Softeon (WMS) preferred.
• Knowledge of EDI transactions, carrier interfaces, 3PL integrations, barcode/RF processes, shipping compliance, and logistics reporting.
• Experience managing projects, coordinating offshore or cross-regional teams, and supporting multi-site logistics operations.
• Familiarity with data analysis, dashboards, KPIs, and continuous improvement methodologies.
• 401K,
• Comprehensive benefit package, to learn more, please visit Careers Page (midea.com)

Midea America Corp. is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.