ERP IT Leader: IT Operations, EDI & SCM

Midea America; New Jersey; On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

401K

Comprehensive benefits

Job summary

Midea America Corp. in Parsippany, NJ, seeks a Sr. IT Manager-ERP to lead its ERP operations across Order Management, Procurement, supply chain and logistics systems. You will drive the roadmap, oversee 4+ IT professionals, and partner with business units and vendors to deliver reliable, scalable solutions.

Responsibilities include using data and KPIs to improve service quality, leading root-cause analyses, and ensuring IT controls and audit readiness while balancing cost and business value.

Qualifications

• Bachelor's degree in IT, Computer Science, Supply Chain, Logistics, Business, Engineering, or related field.
• 15+ years’ experience leading ERP domain: EDI, WMS, TMS, supply chain, logistics, order management, and related enterprise systems.
• 5+ years of experience in IT operations, application maintenance/support, systems integration
• Proven ability to use data-driven methods to improve reliability, reduce incidents, and increase process efficiency.
• Strong experience in root cause analysis, incident/problem management, continuous improvement, and stakeholder communication.
• Experience managing technical teams, vendors, or cross-functional delivery partners.

Responsibilities

• Manage daily IT operations for Midea’s ERP domain: Order Management, Procurement, supply chain, logistics applications and integrations, with focus on EDI, WMS, TMS, inventory planning, and related systems.
• Use data, KPIs, dashboards, and automation to improve service quality, reliability, and operational efficiency.
• Lead root cause analysis for recurring incidents and drive corrective actions to reduce maintenance tickets and production issues.
• Partner with business, vendor, and global IT teams to prioritize enhancements and resolve operational challenges. Lead, coach, and develop a team of 4+ IT professionals.
• Define and maintain the ERP IT strategic roadmap, balancing stability, scalability, cost, and business value.
• Ensure adherence to IT controls, change management, security, documentation, and audit requirements.

Skills

ERP leadership

IT operations

Data-driven improvement

Root-cause analysis

Stakeholder management

Team leadership

Education

Bachelor's degree in IT/CS/Logistics

Tools

SAP

Oracle

Microsoft Dynamics

APIs & EDI integrations

Job description

Midea America Corp. in Parsippany, NJ, seeks a Sr. IT Manager-ERP to lead its ERP operations across Order Management, Procurement, supply chain and logistics systems. You will drive the roadmap, oversee 4+ IT professionals, and partner with business units and vendors to deliver reliable, scalable solutions.

Responsibilities include using data and KPIs to improve service quality, leading root-cause analyses, and ensuring IT controls and audit readiness while balancing cost and business value.