ERP Sales Order Specialist | Data-Driven Delivery

Socket.dev; Fountain Inn (SC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) Matching

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Employee Assistance Program

Flexible Spending Account

Life Insurance

Paid Time Off

Tuition Reimbursement

Job summary

Socket.dev in Fountain Inn, SC is seeking a Sales Order/ERP specialist to manage the full life cycle of sales orders in our ERP system, collaborating with multiple departments to ensure timely delivery and accurate master data.

Responsibilities include processing orders, managing lifecycle changes, delivery reconciliation, and dashboard oversight. Some evenings/weekends may be required; growth opportunities exist in a fast-paced, smaller company environment.

Qualifications

• Bachelor’s degree in business or similar field.
• 2+ years of experience analyzing data and resolving issues in sales documents, POs and deliveries.
• 2+ years in Supply Chain, backorder management, and inventory management.

Responsibilities

• Process project sales orders in the MRP system according to the fully executed contract.
• Manage the lifecycle of the sales order and coordinate with departments to implement changes.
• Monitor open sales orders and follow up with teams to ensure transactions are completed.
• Escalate issues related to delivery, delays, or contractual obligations.
• Manage customer-facing delivery dashboard with expected delivery dates.
• Attend customer calls and work with customers on delivery reconciliation and POD docs.
• Support Project Management, Demand Planning, Procurement and Logistics for order changes and tracking.
• Process fully executed change orders and returns for projects.
• Continuously validate MRP data accuracy for each sales order.

Skills

Data analysis

Sales orders

ERP systems

Cross-functional coordination

Supply chain

Education

Bachelor's degree in business or related field

Tools

NetSuite

SAP

Job description

Socket.dev in Fountain Inn, SC is seeking a Sales Order/ERP specialist to manage the full life cycle of sales orders in our ERP system, collaborating with multiple departments to ensure timely delivery and accurate master data.

Responsibilities include processing orders, managing lifecycle changes, delivery reconciliation, and dashboard oversight. Some evenings/weekends may be required; growth opportunities exist in a fast-paced, smaller company environment.