ERP & Process Standardization Lead

McKinstry Company; Spokane (WA); On-site; USD 120,000 - 160,000; Full time

Job summary

McKinstry is seeking a Senior Program Manager, Standardization to join our Offsite Manufacturing division in Spokane, WA. You will lead the development and adoption of standardized business processes across functions and own the Acumatica ERP implementation schedule.

You will drive process architecture, define handoffs, and manage scope, schedule, and budgets for initiatives, partnering with engineering, supply chain, quality, finance and operations to deliver repeatable, governance-driven

Qualifications

• Bachelor's Degree required (industrial, mechanical, or manufacturing engineering, operations management, or supply chain preferred).
• Minimum eight years of team and/or project management experience.
• Demonstrated experience developing and deploying business process, standard work, or a quality management system across multiple functions.
• Ability to collaborate with and influence people at all levels across the organization.
• Excellent facilitation skills and the ability to lead diverse, cross-functional project teams.
• Experience operating in a high-growth environment with governance and live production commitments.
• Experience managing scope, schedule, and budget for contractor or consulting engagements.
• Preferred: technical writing; engineer-to-order or high-mix production experience; ERP implementation experience (Acumatica preferred), PLM, or document control systems; PMI certification; ISO 9001 or equivalent quality.

Responsibilities

• Lead standardization of processes that span multiple functions, including order intake and contract-to-production handoff, engineering release and change control, procurement and long-lead material planning, production scheduling and capacity, quality and nonconformance, shipping and field integration, and warranty and closeout.
• Define the inputs, outputs, ownership, and acceptance criteria at each functional handoff so work does not stall or degrade in the gaps between teams.
• Resolve conflicting or duplicative practice between functions, escalating to leadership where process ownership is genuinely contested.
• Embed processes into the systems of record - ERP, document control, quality management, and reporting - so process is reinforced by tooling rather than carried by individual experience.
• Draft and propose OKRs for initiatives or execute against and report progress on OKRs set by leadership, depending on the initiative.
• Source, select, and manage contractors and consultants supporting initiatives, owning scope, schedule, and budget for those engagements.
• Coordinate cross-functional teams through a standard development process to produce released, version-controlled deliverables.
• Develop implementation plans supporting communication, training, and sustained adoption of process deliverables.
• Train project teams and operational leaders on the standard development process.
• Communicate initiatives in small and large group settings, developing materials calibrated to mixed executive, commercial, engineering, operations, and craft audiences.

Skills

Project management

Cross-functional leadership

Process improvement

ERP implementation

Stakeholder collaboration

Technical writing

Education

Bachelor's Degree

Tools

Acumatica ERP

PLM

Document control systems

Job description

McKinstry is seeking a Senior Program Manager, Standardization to join our Offsite Manufacturing division in Spokane, WA. You will lead the development and adoption of standardized business processes across functions and own the Acumatica ERP implementation schedule.

You will drive process architecture, define handoffs, and manage scope, schedule, and budgets for initiatives, partnering with engineering, supply chain, quality, finance and operations to deliver repeatable, governance-driven