ERP & Operations Administrator

Körber Pharma; Apex (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401k

Job summary

Körber is seeking an administrative/operations professional to support Customer Service, Parts, Field Service and Project Management. You will create and manage ERP records, process expenses, and help close out service and sales orders while training staff on ERP time entry and expense reporting.

You will also assist with shipping, receiving, and aftermarket ticket triage, ensuring documentation is complete and accurate.

Qualifications

• High school diploma or GED equivalent.
• Associates degree in Business or related field preferred.
• Five years of applicable business experience preferred.
• Sales CRM experience preferred.
• SAP ERP experience preferred.

Responsibilities

• Create and maintain service and project jobs in ERP system (enter POs, generate sales orders and work orders, communicate work order numbers to Head of Depts).
• Review and approve expenses and uploads service reports to ERP system.
• Prepare service invoices and closes sales orders and work orders upon manager’s approval.
• Train new employees on ERP system time entry and Concur expense report entry.
• Assist management team with financial reports.
• Scan packing lists and attach in ERP system.
• Process goods receipts.
• Process shipments
• Custom clearance
• Manage and triage tickets for Aftermarket department.
• Assist with case management and follow-up.
• Ensure cases are properly closed and required documentation is complete.
• Act as office culture ambassador

Skills

Sales CRM experience

Education

High school diploma or GED

Associates degree in Business or related field

Tools

SAP ERP

Job description

Körber is seeking an administrative/operations professional to support Customer Service, Parts, Field Service and Project Management. You will create and manage ERP records, process expenses, and help close out service and sales orders while training staff on ERP time entry and expense reporting.

You will also assist with shipping, receiving, and aftermarket ticket triage, ensuring documentation is complete and accurate.