Business Administrator

Körber Pharma; Apex (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401k

Job summary

Körber is seeking an administrative/operations professional to support Customer Service, Parts, Field Service and Project Management. You will create and manage ERP records, process expenses, and help close out service and sales orders while training staff on ERP time entry and expense reporting.

You will also assist with shipping, receiving, and aftermarket ticket triage, ensuring documentation is complete and accurate.

Qualifications

• High school diploma or GED equivalent.
• Associates degree in Business or related field preferred.
• Five years of applicable business experience preferred.
• Sales CRM experience preferred.
• SAP ERP experience preferred.

Responsibilities

• Create and maintain service and project jobs in ERP system (enter POs, generate sales orders and work orders, communicate work order numbers to Head of Depts).
• Review and approve expenses and uploads service reports to ERP system.
• Prepare service invoices and closes sales orders and work orders upon manager’s approval.
• Train new employees on ERP system time entry and Concur expense report entry.
• Assist management team with financial reports.
• Scan packing lists and attach in ERP system.
• Process goods receipts.
• Process shipments
• Custom clearance
• Manage and triage tickets for Aftermarket department.
• Assist with case management and follow-up.
• Ensure cases are properly closed and required documentation is complete.
• Act as office culture ambassador

Skills

Sales CRM experience

Education

High school diploma or GED

Associates degree in Business or related field

Tools

SAP ERP

Job description

Pioneer your career! Körber is the home for passionate people who innovate, collaborate and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. We combine our strong heritage with our understanding for local specifics and a global mindset to bring people together and create valuable solutions for our customers. We aim for being the first to do the right thing at the right time.

Join the home for entrepreneurs!

Your role in our team

• You will provide support to Customer Service/Parts, Field Service and Project Management to include:
  • Create and maintain service and project jobs in ERP system (enter POs, generate sales orders and work orders, communicate work order numbers to Head of Depts)
  • Review and approve expenses and uploads service reports to ERP system
  • Prepare service invoices and closes sales orders and work orders upon manager’s approval
  • Train new employees on ERP system time entry and Concur expense report entry
  • Assist management team with financial reports
• You will offer support to Shipping and Receiving to include:
  • Scan packing lists and attach in ERP system
  • Process goods receipts
  • Process shipments
  • Custom clearance
• You will deliver support to Sales Force & Aftermarket operations to include:
  • Manage and triage tickets for Aftermarket department
  • Assist with case management and follow-up
  • Ensure cases are properly closed and required documentation is complete
• You will act as office culture ambassador

Your profile

• You have a High school diploma or GED equivalent
• You have an Associates degree in Business or related field preferred
• You have five years of applicable business experience preferred
• You have sales CRM experience preferred
• You have SAP ERP experience preferred

Your Benefits

• Modern work environment with open culture towards improvements and new ideas
• Global operating company with a wide customer basis and a growing business
• International cooperation within group-expert network to implement corporate wide concept
• Working in a team who is focusing on meeting or exceeding customer requirements
• Attractive compensation package including health insurance and 401k

Equal employer opportunity

We are an Equal Opportunity Employer and are committed to ensuring equal employment opportunity to all applicants. All hires to our team are based on qualifications, merit, and business needs. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial, and/or local law.

Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience, please contact us via [e-mail]. We work with selected partners and therefore ask recruitment consultancies to refrain from contacting us by mail or telephone.

Disclaimer: The duties listed above are intended only as representation of the essential functions of this position. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job advertisement does not constitute an employment agreement between the employer and employee and is subject to change at the sole discretion of the employer. Nothing in this document alters an employee’s at-will employment status. Please note that the salary information is a general guideline only. Individual compensation will be determined by various factors such as scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.

Applicants must be legally authorized to work for ANY employer in the U.S., this position is not eligible for Visa Sponsorship.

We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status. You can find out more about our culture here Culture at Körber - it's worth taking a look!

If you have any questions or technical problems, please send us an e‑mail to [e-mail].

At Körber, we think long term and pursue objectives that apply across all of our business areas. In line with our vision of “Market Leadership through Technology Leadership,” we have defined our “Life 2035” goals for the next decade to ensure that Körber becomes the leading partner in our industries—Life Science, Supply Chain, and High-Tech Manufacturing—by 2035. Life 2035 is built on four pillars that define how we embrace our shaping role: Leadership, Innovation, Findependence, and Empowerment. Sustainably profitable growth and financial independence form the foundation for achieving our ambitious financial targets for the next decade. By 2035, we aim to achieve global revenues of €10 billion. You can find more at https://www.koerber.com/en/about-us/what-drives-us