ERP & IT Support Specialist: NetSuite & Tech Advocate

Buildingstars; Maryland Heights (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Buildingstars is seeking an entry-level ERP & IT Support Specialist to join our Maryland Heights, MO headquarters. You’ll mainly support NetSuite, Google Workspace, Zoom, and SAP Concur, while providing hands-on hardware support for local staff and remote teammates.

This role offers exposure to ERP administration and desktop hardware, with room to grow into more specialized systems or admin roles as you gain experience.

Qualifications

• 0-2 years in an IT support, help desk, or application support role (internships count).
• Willingness to learn NetSuite deeply; direct experience not required but preferred.
• Basic understanding of PC hardware troubleshooting (Windows).
• Comfort with Google Workspace, Zoom, SAP Concur, and related tools.
• Strong communication skills and ability to document work clearly.
• Able to collaborate with staff from entry-level to executives.

Responsibilities

• Provide first-line ERP and application support for NetSuite users.
• Assist with day-to-day NetSuite administration tasks and user setup.
• Support Google Workspace, Zoom, SAP Concur and other apps.
• Document recurring issues and resolutions for a knowledge base.
• Assist with onboarding/offboarding processes and inventory management.
• Troubleshoot IT hardware and software for desktops, laptops, and peripherals.
• Provide remote support for staff at regional offices.

Skills

Strong communication

Detail-oriented

Problem-solver

Documentation

Adaptive learner

Education

Associate's or Bachelor's degree or certifications

Tools

NetSuite

Google Workspace

Zoom

SAP Concur

Windows

Job description

Buildingstars is seeking an entry-level ERP & IT Support Specialist to join our Maryland Heights, MO headquarters. You’ll mainly support NetSuite, Google Workspace, Zoom, and SAP Concur, while providing hands-on hardware support for local staff and remote teammates.

This role offers exposure to ERP administration and desktop hardware, with room to grow into more specialized systems or admin roles as you gain experience.