ERP-Driven Order Coordinator

Tempur Retail Stores; Trinity (NC); On-site; USD 36,000 - 51,000; Full time

Job summary

Tempur Sealy is seeking a Project Coordinator to ensure order accuracy and coordinate between Sales, customers and manufacturing to support accurate and timely order execution. Key tasks include monitoring daily backorder reports, entering delivery schedules into ERP 3-4 weeks before the first scheduled delivery date, and maintaining current order information and delivery contact details.

You will communicate updates, resolve discrepancies, and provide Bills of Lading upon request, while Tempur

Responsibilities

• Monitor daily backorder reports, coordinate with manufacturing to determine estimated availability, and communicate updates to Sales and customers.
• Enter delivery schedules into ERP 3-4 weeks prior to the first scheduled delivery date.
• Maintain accurate and up-to-date delivery contact and location information in ERP.
• Distribute Delivery Schedules and Delivery Questionnaires to manufacturing and coordinate the resolution of questions or concerns with Sales, customers, and manufacturing.
• Ensure all order holds and outstanding issues are resolved prior to entering delivery schedules.
• Close completed orders in applicable tracking system and verify that all line items have been fully invoiced.
• Maintain accurate and current order information in tracking system, including order updates, revisions, delivery details, and outstanding issues.
• Research and resolve delivery discrepancies and invoicing issues in a timely manner, coordinating with the appropriate teams as needed.
• Provide Bills of Lading (BOLs) to customers upon request.
• Maintain proactive communication with Sales, customers, and manufacturing regarding order status, delivery changes, backorders, and issues that may impact order fulfillment.

Job description

Tempur Sealy is seeking a Project Coordinator to ensure order accuracy and coordinate between Sales, customers and manufacturing to support accurate and timely order execution. Key tasks include monitoring daily backorder reports, entering delivery schedules into ERP 3-4 weeks before the first scheduled delivery date, and maintaining current order information and delivery contact details.

You will communicate updates, resolve discrepancies, and provide Bills of Lading upon request, while Tempur