ERP Order & Fulfillment Coordinator

TIME Manufacturing Company, Inc.; Westlake (TX); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off

Professional development opportunities

Collaborative and innovative work env

Job summary

The Order Coordinator at Time Manufacturing Inc. manages accurate entry of customer orders in Epicor and tracks jobs through shipment and invoicing readiness.

You will collaborate with Sales, Finance, Planning, Production, Materials, and Shipping to ensure documentation and ERP transactions are complete, and escalate issues that could delay scheduling or billing. Responsibilities include reviewing the Sales Order Packet, validating chassis data, entering orders, coordinating install dates, and

Qualifications

• Ability to review ERP orders and job status and identify missing or inaccurate transactions.
• Ability to coordinate resolution with Production, Materials, Shipping, and Finance.

Responsibilities

• Review the Sales Order Packet for completeness, including the signed purchase order, blaze sheet, credit release, and other required documentation.
• Validate customer-supplied chassis information and estimated arrival date before production slotting.
• Accurately enter customer orders, line items, and configurations into Epicor.
• Coordinate with Sales and Order Management to confirm install date availability.
• Maintain accurate Customer Request Date, Promise Date, Chassis Receipt Date, Install Start Date, and Ship Date fields.
• Identify discrepancies between customer purchase orders and internal configurations and coordinate their resolution.
• Initiate the Sales Order Acknowledgement and route it for signature.
• Maintain a queue of incomplete or on-hold orders and follow up on outstanding information.
• Monitor associated jobs to confirm that required production operations and labor transactions have been recorded.
• Coordinate with Production and Materials to confirm that materials have been issued to the correct jobs and that transaction discrepancies are resolved.
• Review job status and work with the responsible teams to resolve missing transactions or other issues that prevent job completion or shipment in Epicor.
• Coordinate with Shipping to confirm that completed jobs are processed as shipped in Epicor.
• Verify that required order, job, material, and shipment transactions are complete so the order is ready for invoicing; communicate exceptions to Finance and the responsible teams.
• Escalate issues that may affect production slotting, delivery commitments, shipment, or billing.
• Support audits of order accuracy, transaction completeness, and customer packet compliance.
• Track training expenses, maintain records, and assist with scheduling.

Skills

ERP order review

Cross-functional collaboration

Job description

The Order Coordinator at Time Manufacturing Inc. manages accurate entry of customer orders in Epicor and tracks jobs through shipment and invoicing readiness.

You will collaborate with Sales, Finance, Planning, Production, Materials, and Shipping to ensure documentation and ERP transactions are complete, and escalate issues that could delay scheduling or billing. Responsibilities include reviewing the Sales Order Packet, validating chassis data, entering orders, coordinating install dates, and