ERP/CRM Systems Leader — Nonprofit IT & Strategy

Paylocity; Northern (KY); Hybrid; USD 93,000 - 126,000; Full time

Job summary

The Foundation is seeking an Enterprise Systems Administrator to own the configuration, maintenance, and optimization of ERP/CRM systems such as iPhi and Salesforce. This role serves as the internal product owner, translating business goals into scalable system configurations and ensuring compliance across environments.

Based in Saint Paul with a culture of collaboration and equity, the role emphasizes governance, security, and cross‑functional partnership while supporting grants management

Qualifications

• Bachelor's degree in Business, IT, or related field or equivalent experience.
• Minimum 2+ years of hands-on ERP/CRM admin experience.
• Experience with nonprofit CRM and grants management platforms preferred.
• Familiarity with nonprofit data models such as Households, Affiliations, Relationships, Donations/Opportunities, Grants, and Recurring Gifts.

Responsibilities

• Serve as the subject matter expert for ERP/CRM systems (e.g., iPhi, Salesforce).
• Manage user setup, profiles, permissions, roles, and security settings.
• Configure objects, fields, page layouts, and validation rules in systems.
• Build and maintain workflows, approvals, and automation.
• Oversee data integrity, duplicates, audits, and quality initiatives.
• Administer and monitor integrations with third‑party apps.

Skills

ERP/CRM admin

User support

Business analysis

System integrations

Security & compliance

Education

Bachelor's degree in Business/IT or related field

Tools

Salesforce

iPhi

MuleSoft

Zapier

Job description

The Foundation is seeking an Enterprise Systems Administrator to own the configuration, maintenance, and optimization of ERP/CRM systems such as iPhi and Salesforce. This role serves as the internal product owner, translating business goals into scalable system configurations and ensuring compliance across environments.

Based in Saint Paul with a culture of collaboration and equity, the role emphasizes governance, security, and cross‑functional partnership while supporting grants management