ERP/CRM Systems Administrator — In-Office 3x/Week

Minnesota Council of Nonprofits; Saint Paul (MN); Hybrid; USD 99,000 - 121,000; Full time

Benefits offered by this job

Benefits plan

In-office 3 days per week

Job summary

Minnesota Council of Nonprofits seeks an Enterprise Systems Administrator to oversee the configuration, maintenance, and optimization of ERP/CRM systems such as iPhi and Salesforce. You will own day-to-day admin, handle enhancements, and provide user support.

This role partners across IT and operations, ensures data integrity, and guides system changes through governance, security, and vendor coordination. Office-based in Saint Paul with a hybrid schedule.

Qualifications

• Bachelor's degree in Business, Information Technology, or related field or equivalent work experience.
• Minimum 2+ years hands-on ERP/CRM administration in a professional environment.
• Experience with nonprofit CRM or grants management platforms (Salesforce Nonprofit Cloud, iPhi) preferred.

Responsibilities

• Serve as SME for ERP/CRM systems (iPhi, Salesforce, and others) and manage configuration.
• Administer user setup, profiles, permissions, roles, and security settings.
• Configure objects, fields, layouts, validation rules, and automation; maintain data integrity.
• Lead or support system releases, upgrades, and vendor integrations.
• Develop end-user training, documentation, and adoption metrics.

Job description

Minnesota Council of Nonprofits seeks an Enterprise Systems Administrator to oversee the configuration, maintenance, and optimization of ERP/CRM systems such as iPhi and Salesforce. You will own day-to-day admin, handle enhancements, and provide user support.

This role partners across IT and operations, ensures data integrity, and guides system changes through governance, security, and vendor coordination. Office-based in Saint Paul with a hybrid schedule.