ERP & Core HR Solution Lead (Hybrid)

Gundersen Lutheran Admin Svcs; Wisconsin; Hybrid; USD 120,000 - 160,000; Full time

Job summary

Gundersen Lutheran Admin Svcs seeks a Solution Owner for ERP & Core HR to align the ERP solution with business strategy, drive the vision and roadmap, and ensure delivery of outcomes that support organizational goals. The role requires deep ERP/HR knowledge, decision-making authority, and strong stakeholder engagement in a fast-paced, collaborative environment.

The solution owner will manage a cross-functional team, maintain the backlog, and partner across areas to define features, measure

Qualifications

• 3 to 5 years of experience in agile product ownership, product or solution management, leadership, or functional area expertise.
• Demonstrated experience implementing large-scale functional improvements or strategic outcomes.
• Experience facilitating meetings across multiple levels of an organization.
• Ability to work across functional groups and influence without direct authority.
• Strong ability to identify gaps, assess opportunities, and recommend improvements.
• Excellent oral and written communication skills with all levels of the organization.
• Ability to lead others with a servant leadership mindset.
• Innovative problem-solving skills.
• Strong data analysis skills and understanding of business value.
• Demonstrated proficiency in prioritization methods.
• Understanding and use of change management practices.
• Deep knowledge of ERP core HR processes and functionality.

Responsibilities

• Accountable for maximizing the value of outcomes delivered by the team.
• Define and drive improvement goals, strategic outcomes, financial goals, and success metrics for the solution.
• Own the solution as a defined capability or set of capabilities that work together to create business value.
• Maintain and prioritize the solution team backlog to ensure the highest-value work is delivered first.
• Ensure business solutions align with organizational goals and priorities.
• Develop competitive and differentiating use cases for complex, multi-year opportunities that meet business requirements.
• Identify and interpret end-user requirements for the solution and related services.
• Identify opportunities for solution enhancements within the customer and user base.
• Build and maintain strong relationships with stakeholders and subject matter experts.
• Analyze data and interpret findings to improve service delivery and business outcomes.
• Articulate the business value of services and solutions to functional areas and customers.
• Partner with business areas, enterprise portfolio management, technology, and support teams to define, resource, and deliver new features.
• Develop and manage budgets, track approvals, provide updates, and report progress to management.
• Share responsibility for overall team performance.
• Lead identification of skill gaps and support recruitment efforts as needed.
• Work effectively in a large cross-functional team with individuals at all levels of the organization.

Skills

Agile product ownership

Leadership

Stakeholder engagement

Data analysis

Change management

ERP core HR

Cross-functional collaboration

Education

Bachelor's degree in Business Administration, Healthcare Administration, Engineering, or related field

Job description

Gundersen Lutheran Admin Svcs seeks a Solution Owner for ERP & Core HR to align the ERP solution with business strategy, drive the vision and roadmap, and ensure delivery of outcomes that support organizational goals. The role requires deep ERP/HR knowledge, decision-making authority, and strong stakeholder engagement in a fast-paced, collaborative environment.

The solution owner will manage a cross-functional team, maintain the backlog, and partner across areas to define features, measure