ERP Cloud Deployment Engineer

Tyler Technologies

Yarmouth (ME)

On-site

USD 65,000 - 90,000

Full time

18 hours ago

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Job summary

Tyler Technologies is seeking an ERP installation specialist to perform on-premise to AWS Cloud migrations, data migration, and upgrade services for existing Tyler clients according to a defined scope of work. You will configure application, database, and web servers with Tyler and third-party software, provide technical overviews to clients, and document results for internal staff.

Travel and occasional Saturday coverage are part of the role, with a focus on delivering high-quality installation

Qualifications

BS/BA in MIS, IT, CS or Computer Engineering related degrees or equivalent experience.
Experience administering and/or installing applications on Microsoft Windows Server.
Experience administering and/or installing Microsoft SQL Server.
A minimum of 18 months of relevant experience installing and configuring software associated with Tyler solutions.
Demonstrated proficiency with installing and upgrading Tyler applications.
Strong knowledge of web servers (IIS, Apache) and secured communication (SSL).
Basic knowledge of server hardware and network configurations.
Strong analytical and problem solving skills.
Ability to self-manage projects and prioritize work.
Ability to communicate effectively with highly technical and non-technical individuals.

Responsibilities

Perform ERP software installation, data migration and upgrade services for existing Tyler clients from their OnPremise install to AWS Cloud through scheduled project appointments with a defined scope of work.
Configure application, database, and web servers with Tyler and 3rd party software.
Provide technical overviews to clients regarding server configurations and software installation procedures.
Document results of service work performed for use by internal staff.
Position requires some travel for team engagements or client user groups.
Position requires Saturday coverage up to once a month based on customer requests.
Installs, configures and tests all components to the expected revisions and performance standards.
Provides high-level installation planning and consulting for existing clients.
Assists training staff on the installation procedures and processes.
Assists the Installation Analyst with developing consistent installation standards.
Provides high quality installation services to large and complex clients.
Work through complex technical issues with customers.
Manage and prioritize multiple and often conflicting tasks while working independently.
Become a trusted client resource by providing service that consistently demonstrates a high level of product knowledge and work ethic along with respect for the client.