Senior Cloud Ops Engineer: AWS, IaC & Automation Lead

Tyler Technologies; Overland Park (KS); Hybrid; USD 117,345 - 130,000; Full time

Job summary

Tyler Technologies is seeking a Senior Cloud Ops Engineer to join a hybrid team at multiple key locations. You will work with development and operations to build automation and tools to streamline customer migrations, applying cloud expertise, scripting, and IaC skills.

The role requires independent thinking, the ability to work across environments, and collaboration with product and engineering teams to plan deployments, manage upgrades, and ensure minimal downtime.

Qualifications

• Bachelor's degree preferred or equivalent in area of specialty.
• 6-8 years' experience in the field or related area.
• Ability to guide a team of admins through a project to completion and directs work of others.
• Ability to identify, develop & document business requirements, technical requirements and functional designs.
• Administer AWS infrastructure including VPC, EC2, IAM, EBS, Security Groups, Auto Scaling, and RDS.

Responsibilities

• Design and develop infrastructure solutions to support business functions, processes, and applications.
• Maintain and build infrastructure to standards, performing updates and upgrades to environments, tools and scripts.
• Monitor and acknowledge alerts and provide root cause analysis.
• Develop, evaluate, and make recommendations for alternative infrastructure solutions.
• Implement and manage AWS infrastructure using Terraform, CloudFormation, or other IaC tools.
• Leverage AWS services such as EC2, VPC, ALB/NLB, Route53, S3, Lambda, Systems Manager, Step Functions, and Image Builder for scalable, repeatable environments.
• Create and maintain CI/CD pipelines (e.g., GitHub Actions) to automate testing, deployment, and rollback processes.
• Understand the nuances of single-tenant SaaS applications, including tenant isolation, customer‑specific configurations, and version control.
• Work with product and engineering teams to plan deployments, manage upgrades, and ensure consistency across multiple customer instances.
• Work with teams to ensure minimal downtime and swift recovery from deployment issues.
• Collaborate with managers to implement tactical solutions to ensure continuity of operations.
• Advanced troubleshooting and problem skills to solve complex issues with or without documented
• Collaborate with cross-functional teams to develop tools and processes that improve deployment reliability and velocity.
• Perform root‑cause analysis on production incidents and implement preventive measures.

Skills

Cloud computing

Scripting

IaC

Root cause analysis

Cross-functional collaboration

Communication

Education

Bachelor's degree preferred

Tools

Terraform

CloudFormation

GitHub Actions

AWS

Datadog

Git

Job description

Tyler Technologies is seeking a Senior Cloud Ops Engineer to join a hybrid team at multiple key locations. You will work with development and operations to build automation and tools to streamline customer migrations, applying cloud expertise, scripting, and IaC skills.

The role requires independent thinking, the ability to work across environments, and collaboration with product and engineering teams to plan deployments, manage upgrades, and ensure minimal downtime.