Senior Cloud Ops Engineer — Hybrid AWS & IaC Expert

Tyler Technologies; Yarmouth (ME); Hybrid; USD 117,345 - 130,000; Full time

Job summary

Tyler Technologies is seeking a Senior Cloud Ops Engineer to join a hybrid team across multiple key locations. You will design, implement, and automate cloud infrastructure to support customer migrations and scalable SaaS environments.

You will lead automation efforts, implement AWS-based solutions with Terraform and CloudFormation, and collaborate with product and engineering teams to minimize downtime and ensure reliable deployments.

Qualifications

• 6-8 years of relevant cloud operations experience.
• Strong AWS, Terraform, CloudFormation expertise.
• Experience with IaC and automation at scale.
• Ability to lead a team and coordinate across functions.
• Proactive problem solver with excellent communication.

Responsibilities

• Design and develop infrastructure solutions to support business functions, processes, and applications.
• Maintain and build infrastructure to standards, performing updates and upgrades to environments, tools and scripts.
• Monitor and acknowledge alerts and provide root cause analysis.
• Develop, evaluate, and make recommendations for alternative infrastructure solutions.
• Implement and manage AWS infrastructure using Terraform, CloudFormation, or other IaC tools.
• Leverage AWS services such as EC2, VPC, ALB/NLB, Route53, S3, Lambda, Systems Manager, Step Functions, and Image Builder for scalable environments.
• Create and maintain CI/CD pipelines (e.g., GitHub Actions) to automate testing, deployment, and rollback processes.
• Understand tenant isolation and configurations for single-tenant SaaS applications.
• Work with product and engineering teams to plan deployments and upgrades across multiple customer instances.
• Collaborate to ensure minimal downtime and fast recovery from deployment issues.
• Work with managers to implement tactical solutions and maintain continuity of operations.
• Advanced troubleshooting and problem-solving, with or without documented guidance.
• Collaborate with cross-functional teams to develop tools and processes that improve deployment reliability and velocity.
• Perform root-cause analysis on production incidents and implement preventive measures.

Skills

AWS

Terraform

CloudFormation

IaC

GitHub Actions

CI/CD

Scripting

Python

Team leadership

Education

Bachelor's degree

Tools

Git

CI/CD tooling

Job description

Tyler Technologies is seeking a Senior Cloud Ops Engineer to join a hybrid team across multiple key locations. You will design, implement, and automate cloud infrastructure to support customer migrations and scalable SaaS environments.

You will lead automation efforts, implement AWS-based solutions with Terraform and CloudFormation, and collaborate with product and engineering teams to minimize downtime and ensure reliable deployments.