ERP Cloud Business Systems Lead: O2C & Supply Chain

NetApp, Inc.; San Jose (CA); Hybrid; USD 150,000 - 190,000; Full time

Job summary

NetApp, Inc. is seeking an IT Business Systems Analyst to partner with Business Process Architects, Analysts, and stakeholders to drive the applications roadmap and solution delivery across Order Management, Fulfillment, Global Trade Compliance, Logistics, and Supply Chain processes.

The role leads functional ownership from requirements through design, testing, deployment, and continuous improvement, in a hybrid in-office/remote environment in the San Jose area.

Qualifications

• 12-14 years of information technology experience with significant experience in Order-to-Cash (O2C), Order Fulfillment, and ERP Cloud environments.
• Strong expertise in Order Management, Fulfillment, Supply Chain, Logistics, and Global Trade Compliance business processes.
• Experience with Oracle ERP Cloud, Oracle Fusion Order Management, or similar ERP Cloud platforms.
• Strong business partnership and stakeholder management skills with a proven track record of driving cross-functional initiatives.
• Experience creating BRDs, functional specifications, process flows, user stories, and test documentation.
• Knowledge of Agile methodologies and tools such as Jira or Azure DevOps.
• Understanding of API and enterprise system integrations.

Responsibilities

• Participate in and lead cross-functional initiatives in Order Management, Order Fulfillment, Supply Chain, Logistics, Customer Operations, and Global Trade Compliance.
• Work closely with stakeholders to gather requirements, facilitate workshops, document business processes, and define functional specifications.
• Analyze and configure ERP Cloud solutions related to Order Management, Fulfillment, Inventory, Shipping, Pricing, Customer Master Data, and O2C processes.
• Perform gap analysis, solution validation, functional configuration, testing support, UAT coordination, and deployment activities.
• Collaborate with technical teams on integrations, reporting, enhancements, and enterprise solution designs.
• Drive process automation, continuous improvement, training, change management, and user adoption programs.

Skills

Order Management

O2C processes

Supply Chain processes

Stakeholder management

Cross-functional collaboration

Education

Bachelor's degree

Tools

Oracle ERP Cloud

Jira

Azure DevOps

Job description

NetApp, Inc. is seeking an IT Business Systems Analyst to partner with Business Process Architects, Analysts, and stakeholders to drive the applications roadmap and solution delivery across Order Management, Fulfillment, Global Trade Compliance, Logistics, and Supply Chain processes.

The role leads functional ownership from requirements through design, testing, deployment, and continuous improvement, in a hybrid in-office/remote environment in the San Jose area.