ERP & Business System Manager

Brothers Desserts; Santa Ana (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Brothers Desserts in Santa Ana is seeking a detail-oriented ERP & Business Systems Manager to lead the optimization of ERP systems. This role includes managing systems like Sage X3 and ensuring alignment with operational objectives.

The ideal candidate has over 5 years of ERP management experience, strong troubleshooting skills, and proficiency in data analytics tools. This position plays a crucial role in driving user adoption and system enhancements.

Qualifications

• 5+ years of experience managing ERP systems and enterprise applications.
• Hands-on experience with Sage X3, Navision, SAP, or similar.

Responsibilities

• Own and manage ERP systems including upgrades and customizations.
• Oversee the performance and reliability of business-critical applications.
• Troubleshoot complex software and application issues.

Skills

ERP systems management

Data analytics

Problem solving

Communication

Vendor management

Education

Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field

Tools

Sage X3

Navision

SAP

Power BI

Tableau

SQL

Job description

Overview

We are seeking a detail-oriented and strategic ERP & Business Systems Manager to lead the administration, enhancement, and optimization of our ERP systems and other business-critical applications. This role is responsible for ensuring that technology solutions align with the company’s operational and strategic objectives, while supporting integration, data analytics, and user adoption initiatives.

Responsibilities

• Own and manage ERP systems such as Sage X3, Navision, or SAP — including system upgrades, customizations, and vendor relationships.
• Oversee the performance and reliability of all business-critical applications to ensure they meet operational and strategic goals.
• Troubleshoot and resolve complex software and application issues in a timely and effective manner.
• Lead integration efforts across applications, driving system enhancements and performance improvements.
• Design, develop, and maintain business intelligence tools, dashboards, and reports to support data-driven decision-making.
• Partner with business leaders and department heads to assess system needs and optimize technology usage across the organization.
• Drive user training, documentation, and change management to promote adoption and maximize ROI on business applications.
• Ensure robust system security, access control measures, and compliance with company policies and regulatory standards.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent experience).
• 5+ years of experience managing ERP systems and enterprise applications.
• Hands-on experience with ERP platforms such as Sage X3, Navision, SAP, or similar.
• Strong analytical, troubleshooting, and problem-solving skills.
• Experience with application integration, system customization, and vendor management.
• Proficiency in data analytics and reporting tools (e.g., Power BI, Tableau, SQL).
• Excellent communication and collaboration skills across technical and non-technical teams.