ERP & Business Manager

BROTHERS INTERNATIONAL DESSERTS INC; Santa Ana (CA); On-site; USD 150,000 - 180,000; Full time

Job summary

BROTHERS INTERNATIONAL DESSERTS INC. seeks an ERP & Business Systems Manager to lead ERP administration, optimize business applications, and align technology with strategic objectives. You will drive integration, data analytics, and user adoption across the organization while ensuring security and compliance.

The role requires 5+ years in ERP/enterprise applications, hands-on ERP platform experience (Sage X3, Navision, SAP), and strong collaboration with business leaders.

Qualifications

• Bachelor's degree or equivalent experience required.
• 5+ years of ERP and enterprise applications management experience.
• Hands-on experience with ERP platforms such as Sage X3, Navision, SAP, or similar.
• Strong analytical, troubleshooting, and problem-solving skills.
• Experience with application integration, system customization, and vendor management.
• Proficiency in data analytics and reporting tools (e.g., Power BI, Tableau, SQL).
• Excellent communication and collaboration across technical and non-technical teams.

Responsibilities

• Own and manage ERP systems such as Sage X3, Navision, or SAP, including upgrades, customizations, and vendor relationships.
• Oversee performance and reliability of all business-critical applications.
• Troubleshoot and resolve complex software issues in a timely manner.
• Lead integration efforts across applications to drive enhancements.
• Design and maintain BI tools, dashboards, and reports for data-driven decisions.
• Collaborate with leaders to assess system needs and optimize technology usage.
• Drive user training, documentation, and change management.
• Ensure robust security, access control, and regulatory compliance.

Skills

ERP management

System integration

Data analytics

Analytical thinking

Troubleshooting

Cross-functional collaboration

Vendor management

Education

Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field

Tools

Power BI

SQL

Tableau

Job description

Job Details

Level: Management

Job Location: 3400 W. SEGERSTROM AVE - SANTA ANA, CA 92704

Salary Range: $150,000.00 - $180,000.00 Salary/year

Position Summary

We are seeking a detail-oriented and strategic ERP & Business Systems Manager to lead the administration, enhancement, and optimization of our ERP systems and other business-critical applications. This role is responsible for ensuring that technology solutions align with the company's operational and strategic objectives, while supporting integration, data analytics, and user adoption initiatives.

Key Responsibilities

• Own and manage ERP systems such as Sage X3, Navision, or SAP - including system upgrades, customizations, and vendor relationships.
• Oversee the performance and reliability of all business-critical applications to ensure they meet operational and strategic goals.
• Troubleshoot and resolve complex software and application issues in a timely and effective manner.
• Lead integration efforts across applications, driving system enhancements and performance improvements.
• Design, develop, and maintain business intelligence tools, dashboards, and reports to support data-driven decision-making.
• Partner with business leaders and department heads to assess system needs and optimize technology usage across the organization.
• Drive user training, documentation, and change management to promote adoption and maximize ROI on business applications.
• Ensure robust system security, access control measures, and compliance with company policies and regulatory standards.

QualificationsQualifications

• Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent experience).
• 5+ years of experience managing ERP systems and enterprise applications.
• Hands-on experience with ERP platforms such as Sage X3, Navision, SAP, or similar.
• Strong analytical, troubleshooting, and problem-solving skills.
• Experience with application integration, system customization, and vendor management.
• Proficiency in data analytics and reporting tools (e.g., Power BI, Tableau, SQL).
• Excellent communication and collaboration skills across technical and non-technical teams.