ERISA & 401(k) Compliance Expert

Gusto; United States; On-site; USD 62,000 - 91,000; Full time

Job summary

United States Digital Space LLC is seeking a Retirement Compliance Specialist to serve as the ERISA compliance expert for 401(k) plan administration. You will translate complex ERISA requirements into clear guidance for Sales, Conversion Ops, and Customer Experience teams.

You will own end-to-end QA for plan reviews, develop internal tooling, and help shape training materials to enable non-specialist teams to handle routine questions. Hybrid work requires collaboration across locations.

Qualifications

• 3–5 years of experience in 401(k)/defined contribution plan administration, compliance, or ERISA.
• Strong working knowledge of IRS and ERISA regulations governing retirement plans, including eligibility, testing, and corrections.
• Experience reviewing plan documents (Adoption Agreements, plan provisions) and translating them into operational guidance.
• Comfort partnering cross-functionally with Sales, Conversion Ops, and Legal & Compliance on ambiguous, escalated issues.
• Strong written and verbal communication skills — able to distill complex ERISA concepts for audiences without a compliance background.
• Experience building training materials or documentation for non-specialist teams.
• AI literacy: comfortable using and helping refine AI-assisted tools for plan review and setup.

Responsibilities

• Serve as the ERISA/compliance escalation point forConversion Ops and Sales on complex plan provisions, eligibility questions, and Adoption Agreement interpretation.
• Own end-to-end quality assurance for the plan review process — validating each build against the signed Adoption Agreement, and developing the internal tooling and business rules that support the review process at scale.
• Conduct plan reviews for new and converting 401(k) plans, translating complex legal plan documents into clear, accurate guidance for internal teams and customers.
• Build and deliver internal training and reference materials so Conversion Ops, Sales, and Customer Experience teams can handle routine plan questions independently.
• Partner with Legal & Compliance on regulatory interpretation and sign-off for higher-risk plan changes.
• Identify and champion opportunities to use AI tools and automation to reduce manual review time while strengthening accuracy across plan setup and compliance workflows.

Skills

ERISA knowledge

Cross-functional collaboration

Communication

Attention to detail

AI literacy

Job description

United States Digital Space LLC is seeking a Retirement Compliance Specialist to serve as the ERISA compliance expert for 401(k) plan administration. You will translate complex ERISA requirements into clear guidance for Sales, Conversion Ops, and Customer Experience teams.

You will own end-to-end QA for plan reviews, develop internal tooling, and help shape training materials to enable non-specialist teams to handle routine questions. Hybrid work requires collaboration across locations.