Erie Inside Account Manager: Growth & Commission

Career Concepts, Inc; Erie (Erie County); On-site; USD 27,000 - 33,000; Full time

Job summary

Career Concepts Staffing Services, Inc. in Erie, PA is seeking an Inside Account Manager to manage and grow assigned customer accounts, combining consultative sales, account management, and customer engagement.

The role offers base salary with commission, first shift (8:30am – 5:30pm), and potential total earnings typically in the $70,000–$100,000 range, with higher earnings for top performers. You will build relationships, prepare quotes, manage CRM notes, and collaborate with internal teams to

Qualifications

• Strong written and verbal communication skills.
• Customer-focused mindset with a professional demeanor.
• Strong organizational and time-management skills.
• Comfortable managing multiple accounts simultaneously.
• Proficiency with Microsoft Office (Outlook, Excel, Word).
• Ability to learn products, systems, and sales processes.

Responsibilities

• Serve as the primary point of contact for assigned customer accounts
• Build and maintain strong, long-term relationships with clients
• Understand customer needs, purchasing processes, and business challenges
• Manage and grow revenue within existing accounts
• Identify upsell, cross-sell, and expansion opportunities
• Prepare quotes, pricing, and sales proposals
• Conduct regular account check-ins and follow-ups
• Maintain accurate account notes, forecasts, and activity in CRM systems
• Collaborate with internal teams to ensure customer satisfaction
• Process sales orders, returns, and credits as needed

Skills

Strong written and verbal comms

Customer-focused

Organizational skills

Time-management

CRM systems proficiency

MS Office (Outlook, Excel, Word)

Tools

CRM systems

Job description

Career Concepts Staffing Services, Inc. in Erie, PA is seeking an Inside Account Manager to manage and grow assigned customer accounts, combining consultative sales, account management, and customer engagement.

The role offers base salary with commission, first shift (8:30am – 5:30pm), and potential total earnings typically in the $70,000–$100,000 range, with higher earnings for top performers. You will build relationships, prepare quotes, manage CRM notes, and collaborate with internal teams to