Inside Account Manager

Career Concepts, Inc; Erie (Erie County); On-site; USD 27,000 - 33,000; Full time

Job summary

Career Concepts Staffing Services, Inc. in Erie, PA is seeking an Inside Account Manager to manage and grow assigned customer accounts, combining consultative sales, account management, and customer engagement.

The role offers base salary with commission, first shift (8:30am – 5:30pm), and potential total earnings typically in the $70,000–$100,000 range, with higher earnings for top performers. You will build relationships, prepare quotes, manage CRM notes, and collaborate with internal teams to

Qualifications

• Strong written and verbal communication skills.
• Customer-focused mindset with a professional demeanor.
• Strong organizational and time-management skills.
• Comfortable managing multiple accounts simultaneously.
• Proficiency with Microsoft Office (Outlook, Excel, Word).
• Ability to learn products, systems, and sales processes.

Responsibilities

• Serve as the primary point of contact for assigned customer accounts
• Build and maintain strong, long-term relationships with clients
• Understand customer needs, purchasing processes, and business challenges
• Manage and grow revenue within existing accounts
• Identify upsell, cross-sell, and expansion opportunities
• Prepare quotes, pricing, and sales proposals
• Conduct regular account check-ins and follow-ups
• Maintain accurate account notes, forecasts, and activity in CRM systems
• Collaborate with internal teams to ensure customer satisfaction
• Process sales orders, returns, and credits as needed

Skills

Strong written and verbal comms

Customer-focused

Organizational skills

Time-management

CRM systems proficiency

MS Office (Outlook, Excel, Word)

Tools

CRM systems

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Inside Account Manager

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Inside Account Manager

We are seeking a motivated Account Manager to manage and grow assigned customer accounts while building long-term client relationships. This role combines consultative sales, account management, and customer engagement, with strong earning potential through commission following an initial training period. The ideal candidate is customer-focused, organized, and driven to succeed in a performance-based sales environment.

Responsibilities

Serve as the primary point of contact for assigned customer accounts

Build and maintain strong, long-term relationships with clients

Understand customer needs, purchasing processes, and business challenges

Manage and grow revenue within existing accounts

Identify upsell, cross-sell, and expansion opportunities

Prepare quotes, pricing, and sales proposals

Conduct regular account check‑ins and follow‑ups

Maintain accurate account notes, forecasts, and activity in CRM systems

Collaborate with internal teams to ensure customer satisfaction

Process sales orders, returns, and credits as needed

Qualifications and Skills

Strong written and verbal communication skills

Customer-focused mindset with a professional demeanor

Strong organizational and time-management skills

Comfortable managing multiple accounts simultaneously

Proficiency with Microsoft Office (Outlook, Excel, Word)

Ability to learn products, systems, and sales processes

Full Time

First shift (8:30am – 5:30pm)

Once training is complete base salary drops to $30,000/yr + commission

While earnings vary, the typical middle range for Account Managers is $70,000–$100,000 annually, with lower earnings common in the first year and higher earnings achieved by top performers.

Temp to hire position

Weekly pay while employed through Career Concepts

Benefits available while employed through Career Concepts

Location

Erie, PA 16510

About Career Concepts Staffing Services, Inc.

Career Concepts is the leading locally owned staffing company in Western Pennsylvania and New York, dedicated to connecting top‑tier talent with exceptional opportunities. With a commitment to excellence, innovation, and ongoing growth, we pride ourselves on delivering unparalleled services to our clients and candidates.