eRetail Manager, Luxe Division — Digital Growth Lead

L'Oréal; New York (NY); On-site; USD 95,000 - 130,000; Full time

Job summary

L'Oréal Luxe in New York, NY is seeking a proactive eRetail Manager to own end-to-end online retail operations, PDP launches, and GWP/sampling execution with premier department stores. You will collaborate across marketing, the CMO, and account teams to drive growth and optimize site presentation.

The role demands a strong retailer-focused mindset, exceptional coordination, and a passion for testing new processes in a fast-paced environment. Office presence three days a week is required.

Qualifications

• Proactive communicator who thrives in fast-paced environments and tests new processes.
• Retailer-focused with a strong commitment to retailer satisfaction and timely responses.
• Ability to build internal networks across marketing, CMO, and account teams.
• Detail-oriented with experience managing launch trackers, audits and data reporting.

Responsibilities

• Own PDP management and site excellence across Luxe eRetail partners.
• Coordinate new PDP launches with the CMO, ensuring on-time delivery 6–8 weeks before OCD.
• Lead post-launch audits, update assets, pricing, and copy with CMO partners.
• Verify product reviews are syndicated and live on retailer sites.
• Develop GWP and sampling calendars with key department stores.
• Collaborate with account leads to plan GWP and sampling across major retailers.
• Design bundles using historical data; secure GWP images and copy.
• Provide item-set-up information to retail buying teams.
• Perform site scrubs and competitive shopping analyses.
• Monitor competitors like Estée Lauder during key promotions.
• Maintain visibility across Nordstrom, Bloomingdale's, and Dillard's.
• Update SBS dashboards with sampling and organic exposure.
• Develop monthly reporting and understand retail media investments.
• Extract monthly site data to drive actionable insights.
• Manage Monday topline reporting within the eRetail file.
• Track digital media investments across retailers and networks.

Skills

Proactive

Agile mindset

Retailer-first mentality

Cross-functional collaborator

Detail-oriented

Job description

L'Oréal Luxe in New York, NY is seeking a proactive eRetail Manager to own end-to-end online retail operations, PDP launches, and GWP/sampling execution with premier department stores. You will collaborate across marketing, the CMO, and account teams to drive growth and optimize site presentation.

The role demands a strong retailer-focused mindset, exceptional coordination, and a passion for testing new processes in a fast-paced environment. Office presence three days a week is required.