ER Unit Secretary: Compassionate Care & Communications

HCA Healthcare, Inc.; Augusta (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time away from work

Savings and retirement resources

Education support

Additional benefits

Job summary

Doctors Hospital of Augusta is seeking an ER Unit Secretary to support patient care operations. You will greet patients, keep the unit organized, and communicate clearly with families and care teams to keep everyone informed throughout shifts.

You will maintain accurate records, enter physician orders, and safeguard patient information while helping to create a welcoming environment. This role emphasizes teamwork, attentiveness, and compassionate service in a fast-paced emergency setting.

Qualifications

• High School Graduate / GED.

Responsibilities

• Greeting and guiding patients and visitors with warmth and professionalism, offering updates, and ensuring they feel informed and supported
• Maintaining patient records accurately, entering physician orders, and protecting patient information
• Handling all communications between incoming calls and care team members promptly and clearly to keep the unit connected
• Keeping the environment clean, organized, and well-stocked to promote safety and comfort
• Taking initiative to solve challenges, support daily operations, and foster a culture of respect and teamwork

Education

High School Graduate / GED

Job description

Doctors Hospital of Augusta is seeking an ER Unit Secretary to support patient care operations. You will greet patients, keep the unit organized, and communicate clearly with families and care teams to keep everyone informed throughout shifts.

You will maintain accurate records, enter physician orders, and safeguard patient information while helping to create a welcoming environment. This role emphasizes teamwork, attentiveness, and compassionate service in a fast-paced emergency setting.