UNIT SECRETARY

Trigg County Hospital Inc; Cadiz (KY); On-site; USD 26,000 - 34,000; Full time

Job summary

Paycom - ATS in Cadiz, KY is seeking an ED Unit Secretary to greet patients, register them, and perform clerical duties in a fast-paced ED.

Responsibilities include collecting demographics and insurance details, processing co-pays, assisting with transfers, coordinating with nursing staff, answering phones, routing to referrers, and maintaining accurate records while following HIPAA and EMTALA guidelines.

Qualifications

• High School diploma or equivalent required; associates degree preferred.
• Experience with computer data entry and medical terminology advantageous.
• Proven customer service skills in a fast-paced healthcare setting.

Responsibilities

• Register patients into the ED per Business Office protocols.
• Obtain demographics and insurance information for admissions.
• Collect co-payments and patient payments when applicable.
• Assist nursing staff with transfers and provide clerical support.
• Answer phones, route calls, and back up switchboard as needed.
• Prepare inpatient and swing-bed folders and maintain logs.
• Ensure HIPAA and EMTALA guidelines are upheld in daily tasks.

Skills

Customer service

Data entry

Medical terminology

HIPAA compliance

EMTALA awareness

CNA/MA preferred

Communication

Healthcare experience

Education

High School diploma or equivalent

Associates degree preferred

Job description

This position has the responsibility of receiving patients in a courteous accommodating manner. The ED Unit Secretary is responsible for performing a combination of registration and clerical duties to include the following:Registration/ Business Office Duties:- Register patient into the ED per Business Office protocols.- Obtaining identifying information needed for any ED, In-patient, Observation and Swing-Bed admissions as well as other outpatient admissions.- Obtaining the most up-to-date demographic information.- Obtains necessary signatures, records, and all patient information regarding insurance as well as completing ER Logs.- Responsible for collecting co-pay and payments when determined.- Distributes Disproportionate Share Hospital Program (DSH) application to qualified patients and assist in completing application with patient and allocates appropriate paperwork to appropriate departments.- Responsible for preparing Inpatient and Swing-Bed folders and ensuring that all required forms are accounted for.- Responsible for generating down-time reports as assigned, such as daily census reports, Adhoc reports.- Completing secondary duties such as Medicare Secondary Payer Questionnaires (MSP), completing Temps and monitoring Estates.- Responsible for adding any needed registration supplies to requisition order in a timely manner.- Update HAV Beds as required.- Serves as backup for Switchboard and route incoming calls to appropriate personal or patients.Secretary/Clerical Duties:This position also has the responsibility of assisting nursing staff in the following secretarial and clerical functions:- Assist in patient transfers including Air Evac, Life Flight, and ground transfers both scheduled and unscheduled.- Accept phone calls related to transfers and document information/time on Transfer Checklist and EPD system and relay to nursing staff.- Assist with form completion and making copies of forms during transfer of patients.- Calling to request disc from Radiology Department during a transfer when needed.- Responsible for working with nursing to setup counseling session via Ipad with Pennyrile Mental Health and ensuring Ipad is charged.- Assist with setup of Cyracom Video Interpretation services when needed.- Assists with answering phones and routing calls to referral hospitals as directed by the registered nursing staff.- Direct family members to waiting areas and answer questions as appropriate.- Overhead paging.- Obtain supplies needed for patient care in the Emergency Department as assisted.- Work with nursing to ensure the correct chief complaints is loaded in system for proper documentation.- Ensure EMTALA and HIPAA guidelines are upheld within the- Other duties as assigned.Education: High School Diploma or Equivalent. Associates Degree Preferred.Licensure/Certification/Registration: Certified Nurse Assistance (CNA) or Medical Assistance (MA) preferred but not required.Experience: Experience with Computer/Data Entry; Medical Terminology preferred. Proven customer service skills. Able to work in a high volume/fast-paced environment. Ability to work with sensitive and confidential information. 1 - 2 years experience in healthcare setting preferred.Shift: Monday AM and Wednesday PM